Hyatt Place Chicago Downtown - The Loop

Starting at

$ 258

TripAdvisor Review

Based on 1751 review

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Visiting Chicago? Come to our Place! Ideally located in the heart of the central business district, Chicago/Downtown-The Loop provides the perfect home base for travelers, whether you're in town for business or pleasure. Our roomy rooms offer separate sleeping and living areas, complete with a Hyatt...

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Property Info

Visiting Chicago? Come to our Place! Ideally located in the heart of the central business district, Chicago/Downtown-The Loop provides the perfect home base for travelers, whether you're in town for business or pleasure. Our roomy rooms offer separate sleeping and living areas, complete with a Hyatt Grand Bed®, 42" HDTV, Cozy Corner with sofa, work center and fully stocked bath. WiFi is free throughout this hotel in the Loop, which also offers a heated indoor pool and 24-hour fitness center. And if you're planning a meeting in downtown Chicago, the floor-to-ceiling windows in our flexible even...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1135

  • Very Good

    397

  • Good

    102

  • Reasonable

    62

  • Bad

    55

Travelers profile
  • Business

    496

  • Couples

    279

  • Solo travel

    67

  • Family

    598

  • Friends getaway

    185

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Neglected

Reviewed 25 november, 2021

Out of service pool and ice maker and room phone, no hot water, room 604 window wouldn’t latch, soiled sofa mattress cover, breakfast was the worst I’ve seen in a hotel; plain bagels, wheat toast with a guacamole packet, green apples, lucky charms and Raisin Bran, dairy milk, decaf mint tea, and coffee.

Jonathon414

Clean, Comfortable, and Great Location

Reviewed 21 november, 2021

I stayed here for a work conference. It was walking distance to everywhere I wanted to go in the loop, including the Art Institute and Cloud Gate. The room was clean, comfortable, and quiet. I would absolutely stay here again next time I'm in Chicago.

Alyssa H

No Hot Water. Think Twice.

Reviewed 19 november, 2021

This property is in need of major upgrades. While I realize that the Hyatt Place is a “lower” level product in the Hyatt family, this facility needs a face lift and better functionality (no hot water for two days). I am still a Hyatt fan, but will not return to this property until it is upgraded.

Jim F

HYATT PLACE CHICACO DOWNTOWN

Reviewed 15 november, 2021

The hotel itself was nice. Ambiance is cozy and chic. Room is nice and clean. We spent 4 nights in the hotel from Nov. 9 to 13, as birthday/family vacation. When i checked in, girl named Liang, checked me in and i asked her if she can give me a room with a tub since its my birthday, but she told me there wasn’t available. And that is only for PWDs , I was hoping that she will do extra mile since its my birthday but she didn’t so i was disappointed. And her communication in English needs an improvement because i actually didn’t understand her that much. Luckily, after our boat tour and dinner when we came back, my partner asked the girl name Sephanie if she could check if theres an available room with a tub, she checked it and said that we could move, that was an extra mile and im glad we asked. We moved to two queen beds with a tub in the 10th floor room 1001, she’s super nice and i like that she did an effort to look for available rooms. Very nice. Thank you so much to Sephanie for doing that, highly appreciated. One thing that we dont like, is the breakfast buffet. It seemed like theres not much effort. We were hoping for hot scrambled eggs or hot meals, but then there’s boiled eggs, its not that good seemed like kitchen staff were lazy to cook in the morning. Also we tried using the laundry, we waited for like 2hrs to dry the clothes but still wet, the dryers need to be fixed since its not working properly. But i appreciate housekeepin for doing an extra mile by drying our clothes to their laundry, but bad side is, they dried our clothes in really hot temperature, those our new sweaters, and jackets that we just bought for this trip. Since its hot temperature, some clothes shrunk, and it doesn’t look good anymore, those are new but after drying it it looks old already. Sad, but thanks anyway, we should’ve not done the laundry if only we knew. Overall, i would rate it 8/10 during our stay. Thanks Hyatt!

714janeenp

Close to the opera house

Reviewed 13 november, 2021

I booked this hotel since it looked close to the opera house on the map. The hotel is literally just steps away. I couldn't have been more pleased with the location. My room was 513, it was spacious, and the sitting area was wonderful. It was quiet and private.

Cantadiva