Based on 216 review
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This charming hotel is situated in Belo Horizonte. The 20 welcoming 20 offer a perfect place to relax at the end of the day. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor PoolTurkish bath
They need to take the stars down from the reception area. Never mind 5 star, this isn't even a 3 star hotel.
Reviewed 18 august, 2013
To begin with there was No bar, even drinking water (other than tap) was unavailable and there was no mini bar in the room. Room service, forget about it! The Staff were generally rude and unconcerned about our well being. the Towels were not cleaned and aside from the breakfast in the morning there wasn't any other food available. The staff also lied to us about the Restaurants and bars being open in the area. In fact everything was closed as it was a religious holiday. They told us they would be open... The manager insulted my girlfriend numerous times and made her cry. She was very condescending and it was unbelievable to see how un- professional the lady was. It's a pity too because in the right hands and if a few adjustments were made, i would imagine this hotel could be brought back to life. They never told us we woul have to pay 70 reals to use the pool. This pool doesnt even have any special features... we also paid for massages. The guy was really nice but the massage area was cold and there was only one guy to service the entire hotel. To be fair the massage was a 3/10 and that's being nice. At least he seemed nice to us, that was refreshing. In terms of the location it was the furthest hotel from the square. A good 15mins walk. The night porter was strange too and difficult to communicate with, even my Brasillian girlfriend couldn't understand him. I was quite concerned for him actually Overall, it was a really disappointing experience and a real let down . I've stayed in all sorts of hotels but this is definitely not a 5 star hotel, it's not even a 3 star. The only thing going for it is the rooms have great potential, they would need regular maintenance from the staff though. The hotel could be improved greatly but unless there is a change in personnel I don't see this happening. We left feeling like we had been taken advantage of but to be honest I was so happy to just get out of there... Karl from Dublin, Ireland
Arghhhh, the noise!
Reviewed 13 august, 2013
It is difficult to enjoy a town when you are existing on 3 hours sleep each night. Sadly, that is what Tiradentes means to us now. Xica da Silva Pousada is one of those places that looks very good on paper. However, our experience was far from satisfactory. Firstly and most shockingly, the noise. On both nights of our stay (a Friday and Saturday night, midwinter in July), there was an open air Brazilian rock concert right next door. It went, non-stop, from 8pm until 2am. I have never known a concert to go that long without a break but there you go. As an aside, the music was considerably better on the second night and by that time, I had managed to find some earplugs, so it made things a little more bearable, but still, no sleep. Once the music stopped, it was lovely and quiet until..... the FOUR, yes FOUR roosters (one right next to our room and the other three in neighbouring properties) started calling to each other from 5am onwards. It was pitch black and freezing cold (I went out to investigate whether I was able to rid the pousada of the rooster without causing too much ruckus, but he was securely locked away in a bolted hen house and out of reach) however, the rooster was unfazed. Now I know why the pousada makes you pay upfront the entire amount of the stay before you even arrive, because we most certainly would have moved after that first night, if we had not already paid. At breakfast the next morning (8am), there were a few bleary eyed guests, but most people did not surface until much later. The breakfast room was absolutely freezing (my children and I were all in our bulky fleeces for the meal) and the food was ok, but nothing special. The rooms were pleasant and clean and we enjoyed the log fire, though the wood provided was poor quality (riddled with white ant), so only lasted less than an hour and you would have had to pay extra to ask for more wood.... It is also a little too far out of town, even with a car, there were no nearby restaurants that you could walk to, you had to drive and then go through the trial of finding a parking space. On a positive note, the heated blanket was delicious and our children adored the playroom and would have loved the pool and slide if we had visited in the summer. But we won't be back to try it.
Vale a pena.
Reviewed 3 december, 2021
Local tranquilo e silencioso, café da manhã bom, espaço amplo do quarto, como da pousada, com decoração antiga, quarto grande e banheiro satisfatório, ar condicionado ótimo, senti falta de um ventilador, a parte negativa é o quarto muito escuro.
Gostei muuuito do quarto mas o atendimento horrível a comida boa mas o bolo de cenoura com chocolate umaaa delícia mas ☺️
Reviewed 13 july, 2021
7,5 por que o atendimento estava horrível e a piscina muito sujo mas okk no final costei 😊 muito obrigada. Nós passamos muuuito frio tam bem e um funcionário não trazia os cobertores e dava as informações erradas e nesse link tem que escrever 200 letras
Reviewed 13 february, 2021
Ao chegar na pousada, após 500km de estrada cansativa, chuva, e já anoitecendo, esperávamos por um ótimo descanso, o que não ocorreu!!! O Sr funcionário quem abriu o portão de acesso de veículos, nos recebeu na recepção também, sem oferece ajuda ou qualquer simpatia já pediu que pagássemos as diárias, até aí ok!!! Porém o valor que ele quis cobrar não era o valor que tínhamos combinado com a proprietária e muito além do valor que estava nos sites de reserva para a mesma unidade... estávamos famintos, deixamos nossas coisas como garantia de voltarmos e saímos para comer sem ainda acertar. Ao retornarmos, o Sr Funcionário estava ainda mais focado em nos cobrar, com a justificativa de que eram ordens da proprietária... tal aproximação nos deixou muito desconfortável, acertamos o valor cobrado porém para apenas 1 noite, dormimos e logo cedo ao acordar fomos embora... uma pena!!! Patrick São Paulo