Based on 63 review
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Belken Hotel Tokyo is perfectly located for both business and leisure guests in Tokyo. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including free Wi-Fi in all rooms, laundromat, daily housekeeping, wheelchair accessible, 24-hour front desk, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, clothes rack, linens, mirror. The hotel offers various recreational opportunities. A welcoming atmosphere and excelle...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
A low point of our time in Japan
Reviewed 12 january, 2020
This hotel is in a decent location (nothing lovely - it's right next to an expressway). The rooms are a little worn, but ok. We are not fussy and in these basic respects the Belken did the job for us. That said, our overall experience was not good. If there is any chance you need anything from your hotel other than the bare minimum then I would steer well clear of this threadbare option. I arrived after a 12-hour flight from Europe (i.e. jetlagged). Unfortunately (and unexpectedly) I had a fractured bone in my face following a fall on frozen ground a few days before (something which was only too obvious - much bruising, etc.). My girlfriend who booked the hotel had confirmed that I could check-in upon arrive (she has an email with this). However when I arrived they would not let me check in. The staff were unhelpful. I had arrived at 1pm, and their checkin time was 3pm. They wanted copies of my passport etc at 1pm, they just did not want to let me get some rest. There was no "we'll see if a room is ready" or any such thing. They had their rule and that was what was important (as the checkout time is 11am there was almost certainly at least one room available). We faced a similar experience when we asked them to keep a piece of luggage for us while we travelled around Japan. They would not do it. We had stayed 3 nights, but that did not matter. Again, they had their rules. Luckily we had a second hotel booked for some of our time in Tokyo (which turned out to be better in almost every way - and cheaper). The other hotel was only too happy to keep our bag (and even kindly put it in our room prior to our arrival, without our having to ask). We had an extra trip to drop the bag over, but it was actually worth it just to end our association with the unfortunate Belken Hotel at the first opportunity. You never quite know what you will need from a hotel. If you need anything beyond the absolute minimum, this hotel may frustrate you rather a lot (as it did us). The Belken was a very poor start to our time in Japan. Luckily may of the other hotels we stayed in were fantastic (so it was just a case of one bad egg).
Great hotel for an overnight close to Tokyo Station
Reviewed 5 december, 2019
I needed a simple and cheap hotel close to Tokyo Station to transit in between my arriving flight from Australia and my Shinkansen to Hiroshima the next day. The Belken fitted the bill ideally. It took me about 15 mins to reach it by foot (I found the right exit of Tokyo station by dumb luck, it may well take much longer if you don't). Check in was a breeze, and I got a free donut to boot. Staff were helpful through the process and indeed throughout my stay. Room was small, but I expected it to be so. All I needed was a bed really, and had it not been my first night on my first visit to Japan I'd probably have gone for a capsule hotel. Bed itself was comfortable, and the bathroom small but functional. It had a sort of smokey smell to it, I suspected previous guests had a cheeky smoke in there, but it was a smell that I found in other hotels across Japan - perhaps it's some sort of smell lingering from the detergent used to clean it. Sunday night is a quiet night in the neighbourhood, but walking back to Tokyo Station I found ample places to get a bite to eat and have a beer. The following morning I walked 5 mins or so to Pronto Coffee for a morning set for breakfast (recommended). Tully's is also close by. Negatives - the pillow (only one) was filled with what felt like soft beads as opposed to feathers, and was quite firm but pretty flat. I asked for and was given a second pillow without problems. That's really about it. As far as simple business hotels go, this one seemed to be pretty decent. Not sure I'd want to stay too many nights or too long in the room itself, but it fitted my bill and needs.
Reviewed 26 october, 2019
My wife and I stayed here for 3 nights from the 20/10/2019 to the 23/10/2019. This hotel is in a good location from Tokyo station, it is only about a 15 minute walk which is convenient when needing to take a train to your next destination on the JR line. However it is about a 20 minute train ride away from the main sight seeing attractions in Tokyo. The staff were friendly enough, we were able to check in 15 minutes earlier than check in time. Our wifi package that we ordered was provided to us on arrival. Our room was small, bed and pillows were comfortable. The room is quite warm so you may need to use the air conditioner. You receive one free donut on arrival and they're delicious.
Nice hotel but very small rooms
Reviewed 7 september, 2019
The hotel is in a fantastic position, very central in Ginza. Service is ok but the level of English of people at the reception is low. Rooms are very clean but too small, there is no space! Air conditioning in the room is too strong and too much close to the bed
Reviewed 2 july, 2019
Stayed here for one week. it just walking distance from tokyo station. they have a coin washing machine at the hotel. also 711 is just across the street when you need a small bite at night. the bed was super comfortable