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TripAdvisor Review
Based on 472 review
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The 3.5-star The Saint James Hotel an Ascend Hotel Collection M offers comfort and convenience whether you're on business or holiday in Toronto (ON). The hotel has everything you need for a comfortable stay. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, luggage...
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The 3.5-star The Saint James Hotel an Ascend Hotel Collection M offers comfort and convenience whether you're on business or holiday in Toronto (ON). The hotel has everything you need for a comfortable stay. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, heating, wake-up service. The hotel offers various recre...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Snack bar/deli
Concierge
Sauna
TripAdvisor
Excellent
265
Very Good
163
Good
31
Reasonable
8
Bad
5
Business
49
Couples
215
Solo travel
30
Family
97
Friends getaway
45
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 15 March, 2020
This place is great! Staff were excellent, room was beautiful and very clean, free upgrade for parking and late checkout and wonderful free hot breakfast at Freshi in lobby. Thank you for your exceptional service!!!!
Billy0406
Reviewed 1 March, 2020
Our room was very spacious and comfortable, with couches and a good sized bathroom. The bed was comfortable and the bedding okay. Overall the room was fairly quiet and not overheated for the four nights we stayed. The included breakfast at Freshii was not worth it. None of the dishes involving egg looked particularly fresh or enjoyable, so we had the yoghurt parfait, which was a big cup of yoghurt with a tiny sprinkle of fruit and granola. We didn’t bother using our breakfast vouchers after the first morning. That was the only main letdown of our stay. We would still recommend staying here.
Lavender74
Reviewed 1 March, 2020
We spent 3 nights at the Saint James Hotel, a small (about 28 rooms) boutique hotel downtown Toronto, close to Yonge Street and Ryerson University. The location is perfect to walk everywhere and there is a variety of restaurants in close proximity. I felt safe in this area, even in the evening when it was dark outside. Based on the recommendation of other reviewers, I had requested a quiet room at the back of the hotel and indeed, we didn't hear any street or hallway noise or sounds from adjacent rooms. Our 2 queen beds were super comfortable and the room (with flooring instead of carpeting) was very clean. The wifi worked great and the rain shower was an added bonus! Upon checking in, we received breakfast vouchers to use at Freshii, the small restaurant located on the ground floor. With this voucher, we could order any item on the breakfast menu. There was a good selection and all of the items we tried were healthy and tasted good too! At check-out, we were able to store our luggage safely for the day. Before I booked our stay at the Saint James Hotel, I had done a lot of research and this hotel happened to offer the best value and the highest ratings for this area of Toronto. With my CAA membership, I also received a discount. Add on a free continental breakfast as well as good service, and I really think that the Saint James is the best choice!
Chantal L
Reviewed 18 February, 2020
Excellent front desk service. At check in we were greeted with a bag of snacks and water which was appreciated after a long day travelling across the country. We missed the continental breakfast so can’t comment on that. However it is Freshii so it’s a known brand. I found the lighting right at room door is a little dark but otherwise clean and modern feeling.
OnAnotherJourney
Reviewed 11 February, 2020
We stayed at the Saint James Hotel three nights on a recent trip to Toronto. It was a good experience, and I would recommend this hotel. The staff was friendly, the location is good, the price was solid, and the room was comfy and clean. Some touch points: Conveniently located near a college campus so there are plenty of bars and restaurants within walking distance. The hotel offers parking, although we did not utilize it. We did valet check our bags the last morning after checking out so we could do some more sight-seeing prior to going to the airport – always a plus to be able to do. Breakfast is included – you receive a voucher per guest per day for the Freshii downstairs, served until 10:30AM. This was convenient and the food was good. The room was spacious, clean, and comfy. Modern/Ikea-esque decorations, TV, couch, coffee table, closet. The bed was really comfy. In-room fridge which I love! Nice bathroom, basic toiletries provided, hairdryer, and some fun post-shower slippers made from towel material. Bathrobes in the closet. Low noise level – we had good night’s sleep. This was a great hotel choice and we enjoyed our stay! I would recommend the Saint James Hotel.
mintysnowflake7