Braddon Hall Hotel

Three of us from London stayed at Braddon for a weekend in October. Henry, the boss man, is very friendly and welcoming. He can cook a solid full English too. The rooms were comfortable and clean. The WiFi on the top floor wasn’t working properly but who needs Netflix on holiday. Good luck for the future, Henry!

Fantastic break. Henry, the owner couldn't do enough for us. We were 2 couples a bit worried about eating out and we asked Henry if he did evening meals. He said he could accommodate us as he was a good cook. He cooked our evening meals for 3 nights whilst we were there. They were really good wholesome home cooked meals, much better than we would have had eating out. Really good breakfasts too. Thank you Henry, if we visit Torquay again we will definitely stay with you. He also provided afternoon tea for us as a friend visited who lives in Dawlish. Highly recommended, I would say he went above & beyond our expectations.

We stayed here and were very shocked on arrival to find the previous owners had left. Brad the Manager tried his best but unfortunately had very little experience of running a hotel and the requirements and expectations of guests. I give him ten out of ten for trying but they need a good Manager who knows the industry, not staff who don’t understand what a butter knife is or that juice shouldn’t be put on table in a £1 special offer carton. There was much more but at least they tried. We met Henry the new owner who could certainly cook up a good breakfast. We had to ask for all the normal items you require in a room and we do understand that COVID-19 has caused problems but would not think it should have made the issues which were very apparent whilst we stayed. I hope that they do get everything together as we have been to the hotel before and really enjoyed it, the position is really good and it would be a shame if it didn’t work out. We wish Henry well and I am sure with time it will come good. Will watch for further reviews.

This B&B has been taken over by a new owner within the last few weeks & alterations are taking place which they failed to mention (An email to your new guests to let them know might be a good move). They are running on Covid 19 Rules as excuse NOT to look after guests. eg. Leave used towels outside rooms to be changed? We put the towels out at 10 o’clock at 4.00 o’clock we had to ask for fresh ones. They never once asked us if we needed Tea, coffee, sugar or milk. So we had to go to the shop's to buy our own. Maybe ask guests if they require anything on a daily basis. The breakfast was a disappointment after the reviews we had read. But they were from the previous B&B owner’s & not the current owner. We booked from Saturday to Saturday booking the best room in the B&B but left this morning (Thursday) 2 days earlier because of the noise from the alterations being done & the couldn’t care attitude. Would I recommend. No not till the new owner has got his act together, we felt more relaxed at home than we did on our holiday

We had a short stay at Bradden Hall hotel which we can highly recommend. The owner Henry and manager Brad made us feel welcome and at home. Breakfast was better than at home with a variety of choice. Only down side was our stay was not long enough, but we will definitely go back. Loved the place.