Grand Hotel d´Orléans

Starting at

$ 89

TripAdvisor Review

Based on 388 review

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This classic hotel enjoys a convenient, city centre location near Toulouse's main railway station and Marengo metro station. The main city sights are all within easy reach, including the UNESCO World Heritage Canal du Midi and the Basilica of Saint Sernin. History buffs will delight in the Musee Sai...

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Property Info

This classic hotel enjoys a convenient, city centre location near Toulouse's main railway station and Marengo metro station. The main city sights are all within easy reach, including the UNESCO World Heritage Canal du Midi and the Basilica of Saint Sernin. History buffs will delight in the Musee Saint Raymond and Musee du Vieux Toulouse, while art lovers can enjoy the Bemberg Foundation art gallery at the hotel d'Assezat. The guest rooms are comfortable and modern with original décor. Each one is unique and features free Wi-Fi and street or courtyard views. The restaurant serves traditional lo...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    118

  • Very Good

    148

  • Good

    65

  • Reasonable

    34

  • Bad

    23

Travelers profile
  • Business

    130

  • Couples

    120

  • Solo travel

    34

  • Family

    34

  • Friends getaway

    38

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A hotel of two halves...

Reviewed 14 february, 2020

This is a family-run hotel and one would like to support such enterprises which no doubt find it hard to compete against large chains...however...whether you would rate this hotel as 3 or 4 is really dependent on whether you end up in one of the unmodernised rooms on the upper floors or modernised rooms on the lower ones. The unmodernised room I was first given had a heavily stained carpet and dreary decor and I really couldn’t see myself spending several nights there. The second was larger and much more pleasant, with a nice bathroom too, but why was I not given that one first? Generally, staff were helpful and the breakfast buffet was fine. Although the location is convenient for the train station, the street itself was not the most salubrious (close to X-rated shops/bars). I would look elsewhere if returning to Toulouse.

ValH

3rd Visit

Reviewed 28 november, 2019

Our 3rd stay here - we like it. Would like to rate as excellent - but a small negative this time. In our room we found only 1 thin pastic cup, one glass. There used to be 2 glasses, much nicer. The 2nd cup we dicovered behind the curtain - with the residue from the last user well hardened!! No sugar on the try either. We still love the ambiance and staff, but little things (as above) spoil the pleasure

john h

Great hotel, close to station

Reviewed 18 august, 2019

We were coming to the hotel straight off the TGV from the train station so it couldn’t have been in a more perfect position! The staff were so lovely and really helpful. We had to collect a couple of bikes and they were brilliant in telling us where we could lock them up etc. The room was basic but perfectly pleasant with comfy beds. The bathroom was nice with some lovely toiletries provided and a gorgeous shower. Breakfast was standard - a nice selection of continental meats, sausages and fruit alongside some lovely fresh bread! Would consider staying here again.

ezzyroach

The room was really run down...

Reviewed 7 may, 2019

The photos tell it all... the staff was friendly, and the hotel is walking distance from the train station, but the room was in dire need of a few coats of paint and some new carpet. The bed sheets appeared to be clean, but it was not a happy experience.

gmagoes

Disappointing birthday visit in so many ways!

Reviewed 22 april, 2019

Hotel bedrooms are in no way like the pictures on this site - or ours was especially shabby and not pictured. Our trip to Toulouse was a birthday gift from my parents who had thought the hotel looked nice - very disappointing. On arrival they debited my card for the full amount and in addition asked for a security amount of 100 euros - this has never ever happened to me before - at the time of writing 2 days later this has still not been returned to my account. The room contained 1 pillow per person, 1 towel per person. The shower gel dispenser was empty and there were no other (promised) toiletries. The room had no mirror, bed was OK but the decor was tired and dirty. Breakfast was OK but not generous. 15.00 euros for egg, bacon and sausage, we arrived half an hour before closure and there was very little left and was not topped up for us.No clean dishes were available, had to take from other unused tables.

Lorna D