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Excellently situated just off Place du Capitole, the chic boutique hotel Le Grand Balcon Toulouse enjoys a privileged location in the centre of the charming city of Toulouse. Attractions such as the Basilica Saint-Sernin, Augustins Monastery, Place Wilson, Saint Etienne Cathedral or numerous shopping venues are within a short stroll, while the Canal du Midi and the Garonne river are within walking distance. The trendy hotel boasts an aviation theme in a 1930s Art Déco ambience, yet in a stylish contemporary way. The air-conditioned rooms are luxuriously appointed and feature complimentary WIFI...More details
Check-out ends at: 11:00
Pleasant stay but there are a few points to improve
Reviewed 2 december, 2021
I booked the hotel for me and my colleagues' business trip. We are very grateful that the hotel gave us a special discounted rate for the rooms with breakfast included. The rooms were also spacious and clean in general. However, there were a few points that I was not satisfied about: 1. I did the pre-registration online and indicated that we preferred to have bath tubs in our room. The hotel was indeed kind enough to grant the request, however, only to my 3 colleagues. I got the room with only the shower. It would have been great if we all got the same kind of room. 2. When the hotel sent the satisfaction survey to my e-mail, they didn't address it to my name anymore, but to my colleague. It's weird because the pre-registration and confirmation e-mail was addressed to me originally as I was the one who made the booking. These points make me wonder- did the hotel think that I was an assistant or a secretary of the group? I can't help but feel discriminated, especially that I was the only woman in the group and the non-European. It's a shame because we were considering to stay here again for our upcoming business trips in Toulouse because of their pleasant response before we arrived, but we just didn't appreciate the treatment I received. I hope next time, the hotel would view their guests equally and not discriminate either based on gender or race. Maybe I'm wrong about this assumption, but I cannot help but feel this way. Overall, the hotel was nice and comfortable and they were kind enough to give us a deal so we're still generally happy.
Our third stay and again Excellent!
Reviewed 18 november, 2021
This is our third time staying and again everything perfect and very nice. The little touches in the room, cakes, sleep spays, chocolates, amenities was lovely. The staff are very polite and make you feel super welcome. The rooms are so comfortable, the location is perfect and there is nothing to find fault with, well perhaps the breakfast that is a little overpriced. See you again!
Resorted to TLS
Reviewed 16 november, 2021
The hotel’s location is excellent! It’s admirable that it is global pandemic level clean! Thank you to Ea, Sara and all the staff (I am sorry I cannot recall all your names) who were attentive to our needs, recommended restaurants we ended up loving, accommodating and professional. Our family had two rooms and stayed a total of three nights. Highly recommended.
Lovely comfortable Hotel in great location
Reviewed 15 november, 2021
Le Grand Balcon is a fabulous hotel situated just off Place Capitole. In a perfect location to enjoy all the sights, restaurants, bars & shopping that Toulouse has to offer, though in a reasonably quiet corner spot just off the square. Easy to access by bus from the airport. Reception staff were friendly and helpful throughout our stay, as were housekeeping who kept our room clean and tidy. Really great time and would highly recommend! Thank you Cx
Tip top hotel
Reviewed 15 november, 2021
While travelling alone in November, I stayed at this hotel for 3 nights. It is right slap bang in the very centre of the city. It couldn't be any closer to the centre of things! The staff are all so calm, relaxed and very polite. They offer fantastic service throughout every department and are all very friendly. Breakfast is lovely and, like everything else in Toulouse, very laid back. You might have to wait for a table at busy times as the seating area is small, but don't stress or worry, once you get a table, you can take your time. The food is fresh and replenished throughout the breakfast times. The accommodation staff were very attentive. They leave the room spotless. I had a superior room and the bed was huge! Plenty of space in the room and, like everything else in Toulouse, it had a very relaxing ambiance. I found it superb value too. Merci l'equipe. J'ai un trés bon sejour á votre hotel.