Based on 1786 review
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Facilities The hotel offers guests attractive accommodation units, as well as a range of facilities for a comfortable stay. Rooms The hotel offers non- smoking rooms. The accommodation units each feature separate bedrooms. Cots are available for children. A safe and a desk also feature. The rooms offer a range of amenities, including a microwave. Internet access and wireless internet access are provided as standard. Sports/Entertainment Sport and leisure options are offered by the hotel and third-party operators. The hotel offers an indoor pool. The hot tub offers revitalisation. Leisure optio...More details
Check-out ends at: 11:00
Reviewed 12 november, 2021
I spend about 5-0 nights a year in hotels, and I say often, a comfortable bed and a good shower are the two musts for a good nights stay. First, the hotel is difficult to find, not hat big if a deal but it is located on a very busy Hwy 31. We were there in September, not a very busy time of the year but found leaving the hotel was difficult with the traffic. The lobby is on the opposite end of the hotel than the elevator, after check in you drive to the back of the hotel to take the elevator to the second floor, our room was actually at the check in desk side of the hotel, so after driving to the back, we walked the hall toward the front of the hotel to get to our room. There was a minimum two night stay, after our room was made after the first night, our coffee was never restocked, when I pointed this out to the desk clerk I was told there was always coffee available in the lobby. Finally, we had to leave early on the second morning and the shower water would not warm up, when I informed the front desk, I was told that the boiler had not heated the water to that end of the hotel. Awkward layout to the hotel and odd responses o issues, I emailed the hotel afterward to make them aware of our concerns with the room, primarily the hot water issue and the responses. I received no acknowledgement, add poor customer service to the awkwardness.
Consistently clean -my top criteria.
Reviewed 20 october, 2021
Alexandria at check in and Shaniel at check out were both outstanding employees adding to the very positive experience. Great lighting in the bathroom !!! Breakfast was great with hot choices and real silverware and dishes, not paper and plastic !!!!! The management does a great job!!! Bravo !
Nice weekend stay Oct 2021
Reviewed 17 october, 2021
Stayed Friday and Saturday night in October. This was our first stay here and everything went just fine. Check was quick and the staff were very friendly and helpful. Rooms are pretty decent overall. I now hate all hotel carpet, many hotels are removing it, this hotel still has all carpet and it is a bit soiled and could use a good cleaning. That is about the only negative. Our room was quiet and everything worked just fine. We really enjoyed the warm breakfast. Everything seemed fresh and tasted good. It's your typical hotel breakfast but is well done. Overall great stay and I would stay again. I think it is a bit overpriced but when demand is high you gotta pay to stay.
Reviewed 9 october, 2021
This hotel provided a clean, nice room for relaxing after a long day’s drive. There were plenty of restaurants nearby to grab a meal. Though located on a main road, we did not encounter any noise issues. This was just a one night stay so cannot address how it might be for an extended stay.
Reviewed 25 september, 2021
I was not expecting much when I booked this hotel, the hotel that has been well taken care of and we were very comfortable here (I think recently remodeled). The breakfast was your average hotel breakfast but was good and adequate. The indoor pool and hot tub were very large and clean and I loved the late hours. There is an outdoor courtyard with tables to enjoy. The location was perfect for going downtown or visiting the lighthouses/wineries. The staff was very friendly and I would stay there again. My only complaint was that the bathroom was a bit small but it was very clean!