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**Property Location**.Located in Tucson, Hampton Inn & Suites Tucson East/Williams Center is in the business district, a 1-minute drive from Park Place Mall and 9 minutes from Davis-Monthan Air Force Base. This hotel is 5.1 mi (8.3 km) from Tucson Botanical Gardens and 6.4 mi (10.3 km)...
More about the hotel**Property Location**.Located in Tucson, Hampton Inn & Suites Tucson East/Williams Center is in the business district, a 1-minute drive from Park Place Mall and 9 minutes from Davis-Monthan Air Force Base. This hotel is 5.1 mi (8.3 km) from Tucson Botanical Gardens and 6.4 mi (10.3 km) from University of Arizona. Distances are displayed to the nearest 0.1 mile and kilometer. .Park Place Mall - 1.1 km / 0.7 mi Gaslight Theatre \- 1.7 km / 1.1 mi Trail Dust Town - 3.6 km / 2.2 mi Davis- Monthan Air Force Base - 4.7 km / 2.9 mi El Con Mall - 6.1 km / 3.8 mi Randolph Golf Complex - 6.2 km / 3.9 mi Hi Corbett Field - 7 km / 4.3 mi San Pedro Chapel - 7 km / 4.4 mi Reid Park Zoo - 8 km / 5 mi Tucson Botanical Gardens - 8.3 km / 5.1 mi Reid Park - 8.3 km / 5.2 mi The Mini Time Machine Museum of Miniatures - 8.7 km / 5.4 mi Himmel Park - 9 km / 5.6 mi Steward Observatory Mirror Lab - 9.6 km / 5.9 mi McKale Center - 9.6 km / 6 mi .The nearest airports are: Tucson Intl. Airport (TUS) - 18.4 km / 11.4 mi Tucson, AZ (AVW-Marana Regional) - 44.9 km / 27.9 mi .The preferred airport for Hampton Inn & Suites Tucson East/Williams Center is Tucson Intl. Airport (TUS). **Rooms**.Make yourself at home in one of the 101 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.**Dining**.Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Tucson East/Williams Center. Quench your thirst with your favorite drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:00 AM.**Business, Other Amenities**.Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Tucson? This hotel has facilities measuring 952 square feet (86 square meters), including a meeting room. Free self parking is available onsite.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
TripAdvisor Rating
Based on 727 reviews
Travelers rating
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Scores Summary
Enjoyed the king suite
We decided to stay for four nights in Tucson to visit the parks, so we wanted a very nice room. We reserved the king suite. The room is really super large, like the size of two guest rooms. We like the spacious room with adjustable double shades that open and close with metal cords. The Samsung TV is 42 inches in size. There is attractive carpeting and pictures on the wall that reflect the desert southwest. The room has separate shower/toilet room. There’s plenty of storage space and a large closet. The couch is comfortable. We have found lots of places to charge all of our devices. As for being COVID friendly, a guest should not worry. Like other Hampton Inns, they have the TV remote in a plastic sleeve when we arrived. The sticker on the door was designed to assure us that the staff had cleaned thoroughly with Lysol. There is no maid service, which seems to be the standard now, and which I actually like. All you have to do is get everything you need for your room from the front desk. Leave your trash cans and used towels outside of your door. Breakfast:The front desk had food behind their counter. We just told them what we wanted. You can get your own coffee. You can eat in your room or the breakfast room. There was plenty of parking. There is no indoor pool or hot tub, which we regretted. If you want to use the outdoor pool or gym, you have to make an appointment. I would definitely stay here again when in the area.
Please Avoid
I am not one to write reviews, because I know individuals at any company try their best to bring their best foot forward. However, I am so frustrated and offended by the same events happening throughout my stay. Everyone is very helpful and kind, except one individual. She works at the front desk (morning normally...short, hair dyed..will not say her name) and have seen an attitude shift once other people interact with her. She bases it off of the guests looks (I’m sure you know what I mean) and we have seen these shifts constantly. She would be nice to other guests, but when others, like myself, approach her, she would give off a cold response to us, and doesn’t even make eye contact. I felt as if she didn’t want us there, and gave off very discriminatory impression. Even with her peers, they would talk to her and she still would ignore them. I am just really disappointed in that individual and how they act with the guests, as well as her own coworkers, because the rest of the staff is truly helpful. I do know each property reads these reviews, and I hope you not only read it, but do something about it.
Great place to stay in Tucson
My husband and I stayed at the Hampton Inn & Suites East, Williams Center, this past Thursday through Saturday. Great customer service, led by Scott, the General Manager. Scott was personally available to us to handle or direct any and all needs--whatever, more firm pillows, etc. He made it happen! Our room was large and beautifully decorated. The hotel recently was renovated, and updated, which was obviously seen. Comfortable beds. Really quiet. Easily able to get to the places we needed to in Tucson, by short drive times from the hotel. Stay here if you're in Tucson. We were so impressed with Scott and the property, that we already booked to stay again for a few days next month.
Excellent Hotel
Stayed at this hotel for 4 nights and was impressed with the helpfulness of the staff and how clean the room was. I stayed here during the COVID situation and found that the staff wore masks and worked hard to keep everything clean and reasonably safe. Was well worth the price for the room and would highly recommend.
Avoid - Difficult - Inconsistent
As one can see from my hundreds of contributions to Trip Advisor, I am over 96% positive in my reviews. In fact, I work hard to avoid a negative review. I am a Diamond member with the HiltonHonors program. I have stayed or had guests stay in this property so many times that I have had $1,000s in hotel expenses. I know this property and many of the employees by name. As a result of a difficult GM and inconsistent and illogical policies, I am advising others to avoid this hotel. In fact, I will work hard to steer soccer and basketball teams away from this hotel. This hotel has lost my business of $1,000s and I will never put another group or family in this hotel, short of the GM doing what is right and rectifying the problem. Here is the unfortunate events! On Saturday, September 5, I had a guest arrive at this property. They had their confirmation number, as well as, a copy of the reservation that CLEARLY showed their name and my name. I also had a copy of this reservation. Upon arrival, the front desk attendant (I will not put her name in this review) would not allow my guest to check-in since I was not present. WHAT? My guest had to call me. I called the hotel. She said she could not allow my guest to check-in unless I was present with my ID and CC. Why? This is our policy. I said, "This is not true unless it has changed since Tuesday." I explained to her that on Tuesday, I had another guest check-in who did not have my ID or CC. He had no problem, just like many of my other guests who have checked in. In fact, what is so disturbing about what took place is that there have been numerous times I have walked into the lobby and the front desk attendant called me by name, pulled up my reservation, handed my guest the room key and NEVER once asked to see my ID or CC. (This is called relationship! This is why I have used this hotel for so long! I was a valued customer with a name). Well, back to the story, I asked the front desk attendant to call her manager as this has been done numerous times and just four days prior. She called me back and said that her manager was unavailable but she called her GM. The GM said, "I don't care who he is, if he is a Diamond member or not, he must be present to check-in his guests." Alrighty then... I was tending to the needs of another family in crisis. I had to call one of my employees on a Saturday evening to go to this hotel to check-in this guest, who had to wait a total of 45 minutes. What happened to Tuesday of this same week? Why was it OK then? What happened to relationship? Logic All Lost: When I talked to the front desk attendant, how would I know - 1) the name of the guest, 2) the date range for their stay, 3) the reservation number, 4) the credit card number on file, 5) my HH program #, 6) that I had a guest stay just four days prior, and 7) know the details of this hotel so well. I guess business is so good that customer relationships aren't that important any longer. Yes, that must be it! Business is booming at this hotel and it is OK to be difficult to a very longstanding customer who has spent a LOT of money at this property! I hope that neither I, nor one of my employees, ever treat a customer like this hotel did a longstanding and formerly valued customer. A little logic goes a long way; all lost here. I'm truly sorry for the poor review BUT this property did it! Do not stay here! You are not and will not be valued.