TripAdvisor Rating
Based on 571 reviews
See all**Property Location**.With a stay at Home2 Suites by Hilton Seattle Airport in Tukwila (Southcenter), you'll be within a 15-minute drive of Westfield Southcenter Mall and Lake Washington. This hotel is 12 mi (19.3 km) from T-Mobile Park and 12.3 mi (19.8 km) from Lumen Field. ...
More about the hotel
Seriously underwhelmed
I stayed at this hotel back in October while traveling for an event. For the most part it met all the "Home2 basics" I've come to expect and enjoy. However the customer service at this hotel was seriously lacking. Upon checking in (I couldn't check in via the app for some asinine reason it refused to let me either select a room OR assign me a room) I had to wait about 10 minutes for a desk person to appear to check me in. If it had been late I would have understood however it was only about 5pm. Then the desk person was quite brusque and short with me. Upon reaching our floor when we stepped out of the elevator we were assaulted by a *heavy* stench of marijuana. Now I realize that weed is legal in the state, however it was supposed to be a non-smoking hotel so it was quite surprising to smell it that strongly at the elevator. Once we were settled into our room I had to run to the car to grab some things and politely informed the desk person of the issue, and they just shrugged and were quite "meh" about the whole thing. The next morning I got up about 8:30 or so and went to grab breakfast about 9, only to find out they'd quit serving even their grab and go breakfast despite having been assured the night before that breakfast was served until 10 am.
Great Experience!
Our family stayed a week at this hotel and were very happy with our stay. The beds were comfortable, the staff were extremely friendly and accommodating, the hotel was clean. It was great that they offered free laundry facilities and the kitchenette in the room was very convenient. We stayed during the Covid pandemic and were happy with the measures taken to keep everyone safe. Will definitely stay here again if we revisit the area!
It’s not great but if you need a room they got one
The staff are friendly but that’s overshadowed by the negatives of the hotel. The lightings terrible, in more ways then one. If you want nothing more then a orange glow with the only overhead lights being by the kitchen this place is great for you. Been staying in this hotel for almost 2 months for work (not my choice to be here) and it’s been a frustrating experience. Yes they have washers and dryers but only three. If you want to use them you have to fight with all the other guests. I’ve had my clothes in the washer left for an hour, to get groceries or exercise, and when I come back I find someone’s moved my clothes out of the washer/dryer before they’re done, or someone opened the machine and stopped the cycle. I’ve had the breaker flip in the middle of the night and got up late for work because my alarm died (my phone died). But mostly the WiFi is terrible if you want to watch videos or stream a show you better be prepared to wait. You can pay for better internet at an incredibly high price a day for negligible improvement Internet speed range from less than 1mbs-3mbs or if you pay for their “high speed” internet 1mbs-5mbs I downloaded a 60 gigabyte and it took 52 hours continuously downloading. Over 2 full days. Don’t even think of trying to use WiFi between the hours of 1700-2000 because nothing will load. I’ve gotten a download speed of 300 kbs too often to count during this time. Often I will be connected to the WiFi and the “no internet connection” alert will pop up. One of the most frustrating things is that they said they were going to update their WiFi but after two months I’m not hopeful. To conclude for a short stay the cleanliness and Amenities are just fine. Rooms have good space, beds pretty average. But if you plan to stay a week or more I highly discourage you from staying at this home 2 suites
Our stay
We stayed here for soccer. Superb serice. Great location. Super comfy. Amazing customer service. Our family is satisfied. We will stay here again. No complaints. 200 characters is kind of ridiculous, no further comments
Home2 Suites Stay
Very pretty and clean hotel. The only problem for me was the location. I wanted something more centrally located and this is right in the middle of a business complex. This would be a great place to stay if you are traveling for business that is close to hotel.