Based on 101 review
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This charming hotel is in Tulum. Nestled just a few steps from the town centre, the null allows easy access to all this destination has to offer. The null is close to main entertainment areas. null can easily access the public transportation means. The null is within 10 metres from the nearest beach. null will find the airport within 70 metres. This null offers a total of 16 16\. Hotel Biwa Tulum was completely renovated in 2018. The null offers Wi-Fi internet connection on-site. Hotel Biwa Tulum does not offer 24-hour reception. Unfortunately, there are no 16 where null can ask for a cot for ...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this Beaux Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel
Reception servicesConciergeLuggage storage
Business Facilities / FacilitiesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surch
Great place to stay in Tulum!
Reviewed 15 november, 2021
We stayed at Biwa for two nights and loved it. We had a junior suite and it was huge! It had a nice kitchen, a big sofa and the bedrooms were clean and comfortable. We also loved the location and took the opportunity to rent bikes to ride around town. Lastly, we appreciated that the building took a lot of security measures and we felt really safe.
Excellent location, amazing staff and fantastic hotel. Highly Recommended.
Reviewed 15 november, 2021
My friend and I stayed at Biwa for the first few days of our trip in Mexico and absolutely loved it. In our opinion, the hotel's location is absolutely perfect. It's on a side street off the busier main road. The side street has lots of food and drink options so if you want to stay close to the hotel you've got options. We ate at Mil Amores a couple of times during our stay and really loved it so give it a try. The hotel is incredibly clean with great common areas including a rooftop area. We found that the staff were very helpful and kind. We rented bikes from the hotel one afternoon to bike down to the beach/resort area of Tulum to check it out and were immediately happy that we chose to stay in the town instead. The vibe in the town is so much better. Overall I wouldn't hesitate to stay at this hotel again. It was fantastic!
Perfect in every way! Loved this hotel
Reviewed 1 november, 2021
This hotel had everything we needed. The place was spotless, everything new and worked perfectly, had a nice modern shower, and very nice bed and pillows. We loved the restaurant beneath where we had breakfast. The staff at the hotel front desk was super nice, and the restaurant service was impeccable. Will be back!!
Great Service and accommodation
Reviewed 8 september, 2021
This is a great hotel/apartment. It is very clean and the price is reasonable for the service they provide. I have rented apartments in Tulum before and this hotel is far better than rentals and you get that apartment feeling with hotel amenities. The location is also great, it's near all city center activities, farmers market, and great restaurants and bars. You can also rent a bike at the hotel for $120 peso per day and simply go to any of the beaches near the Zona Hotelera this will take approximately 30-minutes if you are not an active biker like me. Just make sure the weather is appropriate for bike riding. In Tulum sometimes riding a bike can cause heat exhaustion leading to dizziness, confusion, and nausea. But if you are able to bypass that small issue a bike is the best way to get around and Hotel Biwa can provide that. The staff is really friendly and hospitable and they always tried to make everyone feel special. They can also book taxis for you and they are safe and secure. Overall this is a great hotel and I highly recommend it!
Best Tulum Hotel in the heart of downtown.
Reviewed 24 august, 2021
Starting with my first booking at Hotel Biwa, I immediately received a welcome email inquiry from Carlos Suarez from Biwa Group asking if I needed transportation to the hotel, as Transportadora Biwa offers this service for extra charge. Carlos was transparent with price, very professional, and helpful. As our trip to Tulum got close to our arrival, Hurricane Grace occurred and we were not sure if we could go. Carlos continually updated us on how Tulum was doing, and told us that the beaches were cleared up from seaweed and the beaches would likely open up before our travel date. Sure enough, he was right. While we love to travel, all the planning and driving can be stressful at times. My boyfriend and I took the leap and hired Transportadora Biwa to pick us up and drop us off to Cancun International Airport, and let me tell you it was a memorable one. Our private driver JOSE was absolutely amazing. Jose immediately greeted us with hand sanitizer before entering our private shuttle. Jose had his mask on the whole entire drive “Thank You!” He listens what your areas of interest are, makes recommendations, gets you smoothly from Point A to Point B. He’s professional, and can adjust his schedule easily to accommodate you especially since there isn’t Uber/Lyft drivers in Tulum. Our arrival at the Biwa hotel was a seamless one. The Front Desk staff speaks fluent English. The rooms are modern, high ceiling, VERY spacious, GREAT A/C and most importantly FAST WIFI. Next time I’m back to Tulum, I will absolutely return to Biwa Hotel and hire Transportadora Biwa for my travels.