Dreams Tulum Resort & Spa

TripAdvisor Review

Based on 7429 review

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Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale...

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Availability

Select the date of your trip

Preferred Club Junior Suite Garden View Double

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Garden View - King Bed

Standard room has contemporary décor. This room offers a king size bed, bathroom with shower, garden view, private balcony or terrace with h...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Ocean View - King Bed

This standard room offers contemporary décor, a king bed, bathroom with bath tub, ocean view and private balcony with hammock (except the 3r...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Junior Garden View King

This room offers contemporary Mexican décor. In addition to all of the below amenities this room offers, a king bed and a separate area with...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Junior Suite Garden View - King Bed

This room offers contemporary decor, king bed, separate living area with a sofa, marble bathroom with shower and whirlpool bath tub, telepho...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean View - King Bed

This room offers contemporary decor, a two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean Front - King Bed

This Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, dou...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean Front - Double

This Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, dou...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout - King Bed

This room offers contemporary decor, a king bed, marble bathroom, double sink, private terrace and a beautiful direct swim-out access to a r...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Garden View King

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Hacienda Preferred Club Suite

+ This Hacienda Suite, hardwood floors and contemporary décor, a king bed or double bed, bathroom with shower and whirlpool bathtub, private...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Lua de Mel Suíte Ocean King

In addition to all the amenities below, this VIP Honeymoon Suite offers contemporary decor, a king-size bed and a separate living area with ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Deluxe Garden View (Adults Only) - King Bed

This room boasts contemporary décor in an Adults-Only section of the resort. This room offers a king size bed, bathroom with shower, private...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Deluxe Garden View (Adults Only) - Double Beds

This room boasts contemporary décor in an Adults-Only section of the resort. This room offers two double beds, bathroom with shower, private...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout Adult Only-KB

This room in the adults-only section boasts contemporary decor, a king bed, bathroom, double sink, private terrace and a beautiful direct sw...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout Adult Only-DB

This room in the adults-only section boasts contemporary decor and includes two double beds, a bathroom with double sinks, a private terrace...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 2 years

Immediate booking

Deluxe Garden Duplo

These cozy rooms are decorated in a Mexican farm. They have a balcony, hammocks and air conditioning, as well as Wi-Fi, TV with subscription...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Ocean View - Double Beds

In addition to all of the below amenities, this standard room offers contemporary Mexican décor, two double beds, bathroom with bath tub, oc...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Junior Suite Garden View - Double Beds

This room offers contemporary decor, two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, te...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Junior Suite Ocean View - Double Be

This room offers contemporary decor, a king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzz...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Deluxe Garden Swimout - Double Beds

This room offers contemporary decor, two double beds, marble bathroom, double sink, private terrace and a beautiful direct swim-out access t...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deal of the day

Standard room has contemporary Mexican décor. In addition to all of the below amenities this room offers a king size bed, bathroom with show...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Deluxe Family Room

Standard room has contemporary décor. This room offers a bedroom with king size bed and another with two double beds, bathrooms with shower,...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 4 children -

by 2 years

Immediate booking

Property Info

Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. All 432 guest rooms and suites offer a private and furnished patio or balcony with a hammock, marble bathrooms, daily refreshed mini-bar and 24-hour room service. New renovations in 2013 include redesign of 222 rooms w...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageExchange24 hour reception
Kids PlaygroundRooms for the disabledAccepts major credit cardsPolyglot TeamButlerLibraryStageWi-FiWedding ServiceButlerBusiness center
Cleaning / Laundry Services
Laundry / Dry CleaningPets not allowed
several
Broadband InternetElevatorElectric car charging stationWheelchair Accessibility
Business Facilities / Facilities
PhotocopiesAscensorBe sure to enjoy recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. Additional features at this Mediterranean hotel include complimentary wireless Internet accConference CenterAuditoriumBe sure to enjoy recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. Additional features at this Mediterranean hotel include complimentary wireless Internet acc
Accommodation
24-hour room servicePlayground
Food & Beverage
restaurantBuffet Restaurant24-hour room serviceCocktail Services
Transport options
Personal trainerInternetPing-PongValet Parking
Activities
Personal Trainer on requestPool TableWater sports
Pool and wellness facilities
Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge servicBe sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and an indoor tennis court. Additional amenities at this Mediterranean hotel include complimentary wireless InternetBabysitting on RequestFree fitness centerDirect beach accessMassage ServiceSafety Box
Stores
Gift ShopBe sure to enjoy recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. Additional features at this Mediterranean hotel include complimentary wireless Internet accHairdresser on requestShops / Shopping
Family entertainment and services
Coffee/Tea Maker

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    4159

  • Very Good

    1785

  • Good

    771

  • Reasonable

    384

  • Bad

    330

Travelers profile
  • Business

    84

  • Couples

    2311

  • Solo travel

    89

  • Family

    3165

  • Friends getaway

    751

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Fun in the Sun

Reviewed 3 december, 2021

Had a great mother-daughter trip on our first time to Tulum! The resort was nice, staff was very friendly and the all-inclusive food and drinks made the stay there worthwhile. There was live music every night, so it was fun dancing with fellow visitors and even the staff joined in too! We especially enjoyed getting to know Angel in Entertainment, he helped us join in on their various activities and we had so much fun thanks to him and his team 🤟

teresatC2378FS

We stayed at Dreams in Dominican Republic but this did not compare.

Reviewed 2 december, 2021

Our stay in Domincan Republic was like a dream! This was not a nightmare but fir thr money it was very disappointing. Food was disappointing and staff was mostly not interested in taking care of us. They were mostly annoyed with everything. No one had the right information. App did not agree to posted signs or to what staff told us. We never knew when restaurants were open and some said to make reservations and restaurants said they dont take them except for Hibachi which makes you come at 3 pm to get a reservation which are gone in minutes. I think I have had better service at literally every hotel I have ever stayed at.

Slippert2

Worst Food Ever

Reviewed 1 december, 2021

The resort is beautiful and they have great entertainment. The food was so horrible that I felt like I was in prison and could not wait to get released to have a decent meal. It was low quality and so awful. I could hear absolutely everything that my neighbors were doing in their rooms, the walls were paper thin.

carpenterkarin

1 week stay end of November 21

Reviewed 1 december, 2021

Good food, excellent service, very friendly stuff, good gym, entertainment guys and photografs aren´t intrusive, nice check in. Good room cleaning. And the room service was fantastic, thanks to all included guys :) Many weddings --> some beach areas are closed as of afternoon. It wasn´t the last time here

stefanwiggers2001

Very nice resort

Reviewed 29 november, 2021

Great resort, has very good food and drinks. The pools were really nice, and has very nice beach view. Angel from the entertainment staff was very nice and and friendly! Everyone really enjoyed the poolside shows!

JoshL2357