Alexander House Hotel & Utopia Spa

Starting at

$ 444

TripAdvisor Review

Based on 2972 review

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This stylish boutique hotel is just 10 km away from Gatwick, in London. The property is within easy access of everything that the culturally-rich, captivating city centre of London has to offer. This luxurious hotel boasts a stunning architectural design. Set in a country house, amidst 120 acres of ...

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Property Info

This stylish boutique hotel is just 10 km away from Gatwick, in London. The property is within easy access of everything that the culturally-rich, captivating city centre of London has to offer. This luxurious hotel boasts a stunning architectural design. Set in a country house, amidst 120 acres of parkland, the property offers a peaceful, inviting retreat, in which to experience well-deserved luxury and relaxation. The spacious guest rooms feature large beds and marble bathrooms, many of which come complete with Victorian baths. The ultimate rejuvenation can be enjoyed in the spa, which compr...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

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Travelers rating
  • Excellent

    1842

  • Very Good

    545

  • Good

    347

  • Reasonable

    136

  • Bad

    102

Travelers profile
  • Business

    96

  • Couples

    1704

  • Solo travel

    57

  • Family

    321

  • Friends getaway

    438

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Afternoon Tea. Attention to detail needed.

Reviewed 5 december, 2021

First impressions were not great as we were greeted by a man on the front desk with his face mask not covering his nose. ( Could have easily adjusted when he saw us approaching). He was polite and showed us to another member of staff who again did not have her nose covered. All staff we encountered were polite - but they ALL had masks over mouths only! The afternoon tea was ok. Sandwiches and scones were good. Cakes were a bit heavy and stodgy for our liking. The waiting staff forgot to bring milk for the tea and teaspoons for the jam and cream were also missing. The main thing that let it down was that we were not offered a further pot of tea. We were asked if everything was ok only after about 10 min. This surely should have been asked again at a later point? It was a pleasant couple of hours - but a bit more attention to detail would be great!

sussexmonk

Excellent Weekend Break with Spa Visit

Reviewed 24 november, 2021

Weekend in one of the "Garden Suites" which was very nice. We ate in both the restaurants on alternate evenings and were very happy with our dining experiences. It was great to see staff wearing masks. Thoroughly enjoyed the use of a private hot tub.

Charles M

Luxurious stay would highly recommend

Reviewed 23 november, 2021

We were upgraded to the Henley Suite which was amazing. Truly fit for a king and Queen. Would definitely return in the future. Thank you to the helpful reception team Sadie and the general manager. Beautiful building and grounds. Lovely relaxing spa and massage from may.

Charl6008

Wonderful stay

Reviewed 22 november, 2021

Beautiful setting fantastic spa with outside jacuzzi and steam room , which even in November was blissful ,and wonderful staff, meal and breakfast were excellent .the afternoon teas looked amazing , unfortunately didn’t book but will do next time. Lovely walk around the grounds before breakfast . All in all a throughly spoilt overnight stay.

Christine1962byrne

Best spa ever!!

Reviewed 22 november, 2021

Today I was treated to a 85 min full body massage, full use of facilities and lunch. Massage was I think the best I have ever had, with consideration to any recent illnesses or aches and pains.. To improve them! Facilities were excellent, clean and regular stocked of towels for the spa. I had an afternoon tea for lunch, it was perfectly laid out and just made the whole day's experience. All staff are professional, kind and caring with continuous checks on your wellbeing. I will be revisiting again and would highly recommend you to try this spa... 5 star and much more. Truly a great place to relax and pamper yourself.

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