Hacienda Kaan Ac

Starting at

$ 117

TripAdvisor Review

Based on 39 review

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Situated in the historical district, this romantic resort is close to Cenote Zaci, Cathedral of San Gervasio, and Casa de los Venados. Local attractions also include Cacao Factory and Convent de San Bernardino de Siena. Its convenient location makes it an ideal choice for those who wish to explore a...

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Property Info

Situated in the historical district, this romantic resort is close to Cenote Zaci, Cathedral of San Gervasio, and Casa de los Venados. Local attractions also include Cacao Factory and Convent de San Bernardino de Siena. Its convenient location makes it an ideal choice for those who wish to explore and experience the region, but also for corporate travellers who need to have easy access to places around the area. In addition to a restaurant, this hotel offers the use of an outdoor swimming pool. The garden will charm guests and they can enjoy moments of relaxation amidst the beautiful greenery ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
Business Facilities / Facilities
Meeting RoomsBusiness Center
Reception services
Concierge
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlySheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Recommended for adults onlyWithout elevatorsAirport shuttle (surcharge)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseElectrostatic spraying used in disinfectionUmbrellas by the poolBreakfast available (surcharge)Bar / LoungeEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby. Additional features at this bed & breakfast include a picnic areaEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial resort also features complimentary wireless Internet access, babysitti

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    20

  • Very Good

    9

  • Good

    2

  • Reasonable

    4

  • Bad

    4

Travelers profile
  • Business

    0

  • Couples

    22

  • Solo travel

    2

  • Family

    8

  • Friends getaway

    4

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

outside nice - rooms poor with mold & dirty

Reviewed 28 december, 2019

the area is nice & beautiful garden, but for the price of the hotel rooms are very disapointing: - so much dirt & dust (didnt get cleaned for weeks) - animal dirt from insects in shower - fungus/mold on wall next to washing bassin that i could wash way easily - brown dirt on wall next to toilet it to ages for them to make dinner & breakfast. breakfast was ok. meat from dinner was like gum. no pool towels

dimona86

Beautiful & Unique “Hotel”

Reviewed 25 november, 2019

My boyfriend booked this for a night during our week long travels around the Yucatán. We happened to be the only people staying there which made it even cooler to have the whole place to ourselves. We had the Leonel room inside the hacienda with the King size canopy bed. The room was spacious and had antique style decor. Very musty and it had been raining and humid the past few days which I’m sure elevated that. Since we were the only ones there I left the door and window open for a bit to try to air it out. A/C, TV, & WiFi all available and working. The grounds were spectacular. I wish the weather had been better for us because it would have been nice to enjoy the exterior of the property and take some nice portrait photos. I loved that they trust you to walk around the interior of the hacienda and look at the historical/antique settings in each room. Clocks seemed to be a theme throughout-wish I had asked what the significance of the collection was! The restaurant was not open for dinner unfortunately so we had to drive back into town to eat. Because of the rain we didn’t get to use the pool either, but it was nice that they had that there. The next morning we woke to the sound of voices and when we went outside around 7:45am we discovered that there were tour groups coming through. Having been the only people there upon going to bed it was a little disruptive to all of a sudden having groups of people milling around outside your door. I’m not sure how frequently they book tours there, but we saw at least two different groups come and go before our 9am departure. We took our own tour through the grounds, went inside the chapel, and into the back gardens. There was an unswimmable, overgrown cenote out in back of the forested area. Overall a really charming place to stay at with a story behind it that rivals a telenovela. Our host gave us a very lengthy version of the story upon our arrival. I could imagine this being a beautiful place to host an event.

Jessika L

Great potential...very disappointing rooms

Reviewed 19 july, 2018

The property is really great: large avenue to access the main building, large grass areas, small but nice swimming pool etc.... The front office guy was very friendly and supportive. BUT being one of the most expensive hotels of the area we have been very disappointed by the rooms. Not at all at par with the price. Our room was supposed to be the One of the hotel. Bathroom was clean but shower not working properly due to limestone, walls of the room were not in good shape. In addition no service in the evening: no restaurant, no bar when hotel is 15 car distance from the town. Could be really an amazing place if well maintain and with right services

jamesequity

Less than expected

Reviewed 26 january, 2018

On the good side the service is great! People are very friendly. The Hacienda itself is beautiful and worth the visit for the day! But unfortunately the rooms (at least the villas, where we stayed) are a lot less than expected, poorly equipped rooms, hard as rock bed, uncomfortable and very smelly pillows, hostel kind of room.

marieo393

What a find.

Reviewed 20 november, 2017

This hacienda is amazing. Full of character and history. We booked the cheapest room they had and expected very basic but in fact it was a villa with a living room and kitchen. Very clean and lovely. Cant recomend more highly.

PersianboyLondon