Based on 305 review
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Stay steps away from the city's attractive Old Town, cultural venues and major offices from our elegant hotel, nestled in Warsaw's business district. Each of the 311 rooms and suites feature contemporary furnishings with designer touches and conveniences like a minibar, free Wi-Fi and access to the onsite gym and spa. Take in romantic vistas of the city from upper-floor rooms, or opt for one of our elegantly-appointed Suites to indulge in the best that the city has to offer. Full of character and warmth, our hotel offers an exciting base from which to discover Warsaw. With modern event spaces ...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesTurkish bathIndoor pool..
Reception servicesConciergeLuggage storage
Business Facilities / FacilitiesBusiness Center
A place to spend your holidays!
Reviewed 29 november, 2021
Everything was perfect! The hotel is located just a few steps away from the amazing restaurants and the Palace of Culture and Science. The staff was super friendly and helpful, the room had an amazing view. Really liked the underground parking.
Excellent comeback after disappointing stay
Reviewed 14 november, 2021
They forgot the welcoming gift for Platinum members, but hey, that is really a first world problem. I didn’t complain. It can happen. So I like to keep it cool in my room, 19 C. But the airco stayed on 23 C even after putting it on FULL. So I had to sleep naked and still it was to hot. So I tried to ask for help, but no response via phone and always queues at reception probably because of Independence Day in Poland. So I had three stressful breakfasts : drunk people, rude guests breaking glasses and plates , and I felt sorry for the staff being abused by people who demanded that the bar would be opened at 9.00. It was also noisy during the weekend, drunk people again. So I send them a mail just before I left, told them they can’t handpick their audience , but maybe they could be more reachable when there is an airco problem. During check out, they asked the obligatory question: did you enjoy your stay? I didn’t want a discussion and just said: I left some feedback in a mail, maybe it’s helpful. At that moment , the hotel showed its strength . The receptionist didn’t want me to leave like that. She really wanted to know every detail of my stay. They were visible shocked and offered a generous rebate, although I didn’t ask for it. My father always said : problems happen , it’s all about how you respond to them. This hotel made a great comeback , hence 5 stars.
Good hotel stay
Reviewed 9 november, 2021
My wife and I went to Radisson Collection for a weekend. We were given a nice room with a beautiful view of the city. The hotel is located in the business quarter, so we took taxis to get to the center. The room was spacious and clean. I've also visited the swimming pool and souna, which was good, but nothing special really. The main bar and restaurant are super nice and elegant. Breakfast was good and had a very good selection of food. Checkin and checkout were very smooth. Our plane was rather late, so I called the hotel to let them know about it, and that is when they tried to tell me that they did not have a room with double bed for me available, so I got a little heated and asked why they had not told me that sooner so that I could find another place. They eventually gave us a room with double bed, but I did not really like that I called them to let them know about my problem with the flight, and they were trying to load another problem on me, when I was obviously already quite frustrated about the flight; why would you try to push a problem to you your customer if you actually can resolve it yourself? Getting to Warsaw thinking that we might not get a double bed was not really a good way to begin our stay in Warsaw. However, it was resolved eventually.
Save your money, stick to Radisson Blue
Reviewed 31 october, 2021
I was really looking forward to staying at the Radisson Collection hotel, but sadly what a let down. I have stayed at Radisson hotels all over Europe and was intrigued by the option of the collection hotel. I was expecting something special, above and beyond the normal Radisson Blue features, sadly there was nothing special apart from the bill. The cost was roughly twice the price at the Collection compared to the Radissoe Blue. My advice is save your money. As a Radisson rewards member, I did not feel recognition for being one, which from memory is the first time this has happened.
Reviewed 26 october, 2021
Decent hotel in a good location. Good service , nice personal. Very well maintained spa with small pool. Con: water flow in the shower was very weak. Very nice to have both a kettle and a coffee machine in the room.