Hotel Emporio Veracruz

Starting at

$ 92

TripAdvisor Review

Based on 1196 review

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Situated in Veracruz, right next to the legendary Paseo del Malecón, this opulent hotel enjoys an extraordinary view of the Fort of San Juan de Ulúa, an ancient building that still stands as the last Spanish stronghold in the Americas. Its centric location affords travellers an easy access to the ma...

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Property Info

Situated in Veracruz, right next to the legendary Paseo del Malecón, this opulent hotel enjoys an extraordinary view of the Fort of San Juan de Ulúa, an ancient building that still stands as the last Spanish stronghold in the Americas. Its centric location affords travellers an easy access to the major tourist attractions and the business districts of the city, including WTC situated within 10 minutes away. The combination of great setting, sophisticated design, and attentive service make it an ideal place for all those looking comfortable and peaceful accommodation. The carefully decorated ro...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Take advantage of recreation opportunities including an outdoor pool and an indoor pool.Take advantage of recreational opportunities offered, including a spa tub, a sauna, and a fitness center. This villa also features complimentary wireless Internet access, babysitting/childcare (surchaTake advantage of recreation opportunities including an outdoor pool and an indoor pool...
Business Facilities / Facilities
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet ac
several
Elevator
Reception services
Luggage storage
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services and barbecue grillsTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Be sure to enjoy recreational amenities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and a televEnjoy recreation amenities such as an outdoor tennis court or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Be sure to enjoy recreational amenities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and a televDon''t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and a banquet hall.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and a televTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 indoor and 2 outdoor swimming pools and a waterslide. This resort Enjoy recreation amenities such as an outdoor tennis court or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, conciergeRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, including a complimentary water park, an outdoor pool,Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet acDon''t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and a banquet hall.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services and barbecue grillsTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a garden and make use of amenities such as wireless Internet access (surcharge) and shopping on site.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, including a complimentary water park, an outdoor pool,Don''t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and a banquet hall.Don''t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and a banquet hall.Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, conciergeDon''t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and a banquet hall.Relax on the private beach or enjoy other recreational amenities such as a seasonal outdoor pool. Additional amenities at this aparthotel include complimentary wireless Internet access, a hair salon, Enjoy recreation amenities such as an outdoor tennis court or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a garden and make use of amenities such as barbecue grills.Take in the views from a terrace.Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, conciergeDon't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, conciergeDon''t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and a banquet hall.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, including a complimentary water park, an outdoor pool,Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and a banqDon't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, conciergeEnjoy recreation amenities such as an outdoor tennis court or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and Don't miss out on recreational opportunities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless Internet access, ski storage, and tour/ticket assisDon't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, conciergeFree WiFiTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this inn include a fireplace in the lobby and a picnic aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.SafePamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 7 outdoor swimming pools are a perfect way to relax and recharge. ThRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a steam room, aTry your luck at the casino and enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstaDon't miss out on recreational opportunities including an outdoor pool and a spa tub. Additional features at this villa include concierge services, an arcade/game room, and barbecue grills.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and wedding services.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.SaunaTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    841

  • Very Good

    228

  • Good

    74

  • Reasonable

    24

  • Bad

    29

Travelers profile
  • Business

    241

  • Couples

    230

  • Solo travel

    34

  • Family

    492

  • Friends getaway

    92

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very disappointing

Reviewed 12 november, 2021

This property was probably really nice before COVID, and may be nice again. However, I can't recommend it as a place to stay now. My booking confirmation highlighted all of these features (with commentary): Exclusive access to the Executive Lounge floor, where guest can enjoy an American breakfast and a wide variety of snacks throughout the day and with a reading area (nope, closed UFN). Access to Sky Lounge (Nope) LCD flat screen TV (Small) Cable TV (Complete with snowy picture on almost all channels). Electronic in-room safe (Yes, but it's not bolted down. So put everything in here and then it can all be stolen at once). Scale (Yes) Coffee maker (Yes, but only first day's coffee is included) Alarm clock with iPod connectivity (if your iPod was manufactured in 2007) Minibar (Nope) Air conditioning with climate control (Yes) Refrigerator (not plugged in or inoperative) More stuff... not worth discussing. Our room had two double beds, but was only stocked with one bath towel, one coffee cup, and one glass. I guess the target customer is alone but wants to sleep in a different bed on alternating nights. The whole hotel felt run down. Toilet ran unless you jiggled the handle just right. Drawer knobs loose. No maintenance seems to be happening. I will say that the staff were friendly and helpful, it's a great location, and they did have a breakfast in the restaurant to replace the lounge breakfast. Like I said, check into it in a year or two, but for now I'd avoid it.

SLSteve

Great spot near the Malecon with exceptional staff

Reviewed 31 october, 2021

Emporio is easily the nicest hotel in the Veracruz area and the view over the Malecon is stunning. We travelled for work for a two week stay with our 8-month old Son, and the staff on the desk and in the restaurant really went out of their way to look out for him and welcome him over the Dia de Los Muertos period. big thanks to Omar in particular who really made our stay. He has an exceptional attitude to customer care, and is one of the best hotel hosts we have met in 20 years of travelling. He obviously really cares about the guests’ experience, and ensured we were happy and safe for the duration of our stay. When he booked a late night cab for us one evening, he even kindly provided his personal WhatsApp in case of any issues - amazing. Kudos to the team, and thanks for making us feel so welcome James, Steph and Rupert (UK)

GlasbeyJ

Okay but not great

Reviewed 18 september, 2021

Just because it is well located… The hotel is clean and the staff is friendly but it is in constant renovation so it was noisy. The shower is not well designed and so the water will spill everywhere. Pool was supposed to be open since 7am but was not available until 9am. There aren’t many great options in the area so would probably stay there again.

lucia_romo89

Breakfast

Reviewed 31 march, 2021

Great service and excellent dining area. The breakfast buffet is an array of colors, flavors and taste which are a climax to your appetite. Alex and Jared will delight and service your every need. Melisa, the host will make you want to hug your neighbor with her captivating smile.

Wu-Drow

Nice Hotel, Much better staff

Reviewed 22 march, 2021

The Hotel is nice, the view is amazing, but, the most incredible it's the staff, the Front Host Hannia was beyond cool, she rocks! I didn't get a room with ocean view when I checked in because the hotel was all sold, later, she called me and gave me a FREE up grade just for making my stay incredible! Thank you Hannia and Emporio

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