Holiday Inn Express Vincennes
Starting at
$118
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TripAdvisor Review
Based on 125 review
See all
This charming hotel is in Southside. The total number of bedrooms is 73. This property does not accept pets.
More details
TripAdvisor Review
Based on 125 review
See all
This charming hotel is in Southside. The total number of bedrooms is 73. This property does not accept pets.
More details
This charming hotel is in Southside. The total number of bedrooms is 73. This property does not accept pets.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Bar
Concierge
TripAdvisor
Excellent
44
Very Good
43
Good
24
Reasonable
8
Bad
6
Business
39
Couples
27
Solo travel
8
Family
39
Friends getaway
1
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 25 July, 2021
We traveled to Vincennes for a regional baseball tournament. Our baseball team had a block of rooms. To say our stay was a disaster would be being kind. We were told our team would be together, we were spread out throughout the hotel. There were 3 teams staying and no one was with their own team, everyone was spread out. Certainly it can't be that hard to put a block of rooms together. When we arrived at our room 127, we took 2 steps into the room and we're hit with such a strong, awful mildew/mold smell I wouldn't let anyone unpack, we definitely needed a new room. When I went to ask for a new room I was told the hotel was completely sold out and there was nowhere to move us to. Yet, I watched other people check in hours later. When I went back to the room and attempted to turn the air on high, I found mold all over the air conditioning vent. I returned to the front desk to alert them of the problem. again was told there was nothing they could do. I asked them for some Clorox wipes so I could clean the vent myself. I was given air freshener and a microfiber cloth. When we got ready for bed, we found our bed sheets damp from the excess moisture in the room. All of the tables, counters and even mirrors had a layer of moisture on them. Our TV remotes did not work. We took them to the front desk and asked for an exchange of remotes, they gave us a new remote which also did not work. On the third time down they decided to try to change the batteries, and gave us two remotes to try. The next morning when I went back to the front desk to again ask for a new room, I was told it may be possible and to check back at noon. When I came back at noon I was told they had someone come to our room and switch out the air conditioning unit. So we still did not get a new room and continued to stay in a moldy mildewy room. On the second day, our toilet broke, and was unable to be flushed. I found a housekeeper in the hall that was willing to try to help, he said the chain was broken. He was able to fix the toilet to get it working again. The hotel only gave two towels for a two queen bed room. Due to being sold out it took until 6pm or after for some of our families to get clean towels. And if you needed other towels, you had to take your dirty towels down to exchange. At breakfast on the second day, the worker was unable to be found. Due to covid you are not allowed to get your own breakfast, and must be served by a hotel employee. Once we rang the bell, the hotel employee came in from outdoors where she was on a smoke break. She apologized, went back behind the table without washing her hands, put on a pair of gloves and tried to serve us. We did not eat what she gave us. It smelled of cigarette smoke. If I can't get my bown breakfast sue to Covid-19, their employees should be washing their hands before they put on gloves, ESPECIALLY after smoking. The hotel said that they were completely sold out with three baseball teams, all at the same regional tournament that we were, and a funeral, and yet not one morning did they have enough breakfast for everyone. One morning there was no muffins or fruit, the next morning there was no milk, sausage, or eggs. I would assume the other baseball teams had booked in advance as ours had, so I find it hard to Believe the hotel were taken off guard and didn't have time to prepare. We checked out a day early. Another team member was able to take a photo of The air conditioner that had been in our room. They decided to remove the air conditioner once we actually checked out. Through all of these trials, not once were we offered any compensation for the awful accomodations. If we are ever in Vincennes again, we will 100% NOT be staying here.
mestinas
Reviewed 15 March, 2021
very nice hotel and great location to see my son at VU Check in was easy & convenient Room was great, bed was comfy & they provided a hot breakfast Everything was clean and looks to be new This is def my hotel of choice while in the area
Doublej317
Reviewed 22 June, 2020
Helpful staff during these challenging times due to the virus restrictions. Breakfast selection was very restricted due to virus however the attendant did her best to make the most of it with it Clean and well maintained room Will stay there again when in town without hesitation
kimobear
Reviewed 18 October, 2019
By far the worst Holiday Inn Express we’ve ever stayed at. Just finished a 6000 mile road trip, we stayed in Holiday Inns, this was just a joke from the minute we tried to check in. Computers internet slow...okay so not the persons fault, but the couple in front of us checked in and 5 minutes later was back at desk, assigned a dirty room. We were still waiting for computer to come up. The 3 staff members behind the desk who bY the way were all very casually and sloppy if you will attired, not one of them ever said, sorry for the delay. Would you like water, in fact...only one person was trying to help, the other two just kept walking back and forth between back office and front. The other couple had to WAIT for housekeeping to clean their room, they weren’t even given courtesy of just being taken to a flea. Room and NO it was not full. Breakfast area was untidy, all tables had crumbs or fingerprints...JUST NOT a good experience.m
AllioE
Reviewed 19 September, 2019
By the looks of it, this Holiday Inn is pretty new. My room was very clean and comfortable. the staff at check in were very nice and made recommendations for dinner. I ended up having fast food, but I'm sure their choices were much better. I would definitely stay again if I'm in town.
Frank D