Based on 55 review
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The New Holiday Inn Express & Suites in Staunton Virginia nestled in the heart of Virginia's Shenandoah Valley off Interstate 81. Conveniently located 3 miles from the city's charming downtown Staunton which features over 100 unique shops, art galleries and restaurants. Relax after exploring the Shenandoah Valley and Blueridge Mountains, the hotel features an indoor pool that offers a great way to unwind. Facilities also boast a Fitness Center, so you can keep up with your workout routine. Enjoy a complimentary, hot breakfast from the Express Start Breakfast Bar. Free Internet access throughou...More details
Check-out ends at: 11:00
Wellness facilitiesBarOnline check-in
severalFree self parking
Reception servicesFree self parking
Paper Thin Walls!
Reviewed 14 november, 2021
Avoid this place if you want a good night sleep! First it was tv noise all night, music could be heard and noise out in the hall. The walls are paper thin and the door was gappie so you could hear all hall noise, elevator slow as molasses! Would not recommend!
Staff issues and noise
Reviewed 25 october, 2021
Nice, new, and clean hotel in convenient location. Staff are kind hearted and polite but on the amateur side. The entrance key did not work the first time and there was no shower gel in the room or sufficient toiletries. Staff could not handle screaming and yelling kids in the hallways and next to our room. Walls are paper thin. Breakfast is fine. Hotel is overpriced for what it offers and considering its lack of good management.
Reviewed 22 october, 2021
We arrived late and left after breakfast. Check-in was seamless. Jennifer was working and she was sweet as pie, despite the fact that it seemed like a very busy weekend. They were full-up, yet she seemed unphased. Rooms were clean. Beds were comfy. Breakfast was great! Brooke is an exemplary manager who fixed my only issue with a smile on her face, and followed up on my email inquiry post-haste. Nothing but good things to say about this location!
Reviewed 17 october, 2021
My husband and I stayed at this hotel while headed south. My reservation was taken by Front Desk Manager Brooke Liner. She was very courteous and friendly. She reserved the room type we wanted. She knows how to please guests. The room was very clean and the breakfast was also very good. Hot food was there as well as cold things. You could take things to go also. I hope when we are going to be in that area , she can do my reservations. Thank you , Brooke.
Reviewed 10 october, 2021
Stayed there for parents weekend at JMU. Well worth the drive. Room was clean, comfortable. Best thing, right next to the full length mirror by the door was a shelf and electric outlet so I could do my hair and put on my makeup while husband was in the shower!!! Will definitely be back. Brooke was so kind and friendly and helped me a lot!