Based on 258 review
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Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites hotel in Waco, TX just minutes away from Baylor University. Nearby destinations include McLane Stadium, Waco Mammoth National Monument, Dr. Pepper Museum, Waco Convention Center and Extraco Events Center. Take advantage of amenities like free hot breakfast, free WiFi, fitness center, outdoor pool, business services and a 60-guest meeting space. Spacious suites include a flat-screen TV, microwave, refrigerator, hair dryer and desk. Also, earn rewards including free nights and gift cards with our Choice ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesDon't miss out on recreational opportunities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless Internet access and tour/ticket assistance.
Business Facilities / FacilitiesTake advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge serv
Locked out of our Room
Reviewed 28 october, 2021
We had a 3 -night stay at the Comfort Suites Waco on La Salle last weekend. The first night was great, but in the middle of our very busy Saturday, we came back to the room around 1:30 pm to find it locked from the inside. The maintenance man (I wish I knew his name) was so very nice and apologetic. However, he could not open the door. Julio, the daytime manager, came up to help, and he could not open it either. They worked on it for 20 minutes while I stood and watched. We were coming back to the room so my 89-year old mother could rest while I left to be elsewhere. I requested another room for her to stay for a while since the door would not open. Julio had no compassion whatsoever. He never apologized, nor did it seem to bother him that we could not get into our room! He told me I would have to pay for another room. I was stunned. Then he said my mother could wait in the lobby while I left. Both of those options were unacceptable. Again, Julio didn't apologize nor seem to care about my situation. I was practically in tears because I needed to be somewhere within a few minutes, and I could not leave my elderly mother alone. I asked for a room again, and again Julio said I had to pay for it. He continued to try to unlock the door to no avail. I asked a third time, and this time, Julio said, "We don't have any rooms available." I didn't believe him, since he had already told me I would have to pay for one. My mother and I left. By 10pm that night, we were still out, and I had to get my mother to bed. I called the front desk to see if our room was unlocked. I spoke to Alan (thankfully, Julio was gone), and Alan was aware of the situation. He told me our room was unlocked. (Why wasn't I notified earlier?) I had a friend drive my mother to the hotel, and he and Alan walked her up to the room to ensure she went in safely. About 1130pm that night, we returned and Alan was very apologetic and compassionate about what had occurred that day. He was sincere and extremely professional, trying to compensate for what had transpired with Julio. We checked out the next day and were happy to leave this hotel. We will not return.
Good Price, Hard to Reach but Central Location, Terrific Staff
Reviewed 23 june, 2021
I’ve tried to stay in central Waco before but couldn’t find a good hotel at a good price. This Comfort Suites had good reviews (always check TripAdvisor before booking lol) and a pre-paid rate that fit my budget. The location Good News; it’s right on “the circle” with great restaurants nearby. Bad news? The main entrance on LaSalle is right at the entrance to the circle and the traffic was backed up for quite a while before I could get in. There is a back gate onto 77, but it is locked some of the time so you can’t count on coming in that way. I was warmly greeted by David when I checked in, given snacks because of my membership status, and found my room clean and comfortable. In the morning I rode an excellent stationary bike in the fitness room. My check-out experience was friendly, too. Don’t miss Cameron Park in town and Café Homestead north of town!
Nice, Clean, Good breakfast
Reviewed 17 june, 2021
It was a girls’ trip of 6, with is taking 2 rooms. The rooms were clean and nice with plenty of hot water. Breakfast included eggs, bacon, and waffles. The pool looked inviting and a nice size but we arrived too late to enjoy it. We will return in the future.
Friendly front desk staff
Reviewed 3 june, 2021
I stayed here about two weeks ago when my room got hot and the air conditioner stopped working. It was late around 10 pm and I headed down to the front desk when a young gentleman name David had a smile on his face and asked me if my stay was going good. I informed him that the air conditioner had stop working and the room was getting hot. He said I will take care of that right now. He went and got another air conditioner and carried to the top floor and installed it and made sure it was getting cooler. He even called to make sure it was still running correctly before he said his shift ended. The next morning came down to get coffee and heard someone say how is your stay going now so far sir? I turned around and it was David again with a smile. I said wow are you the manager because you are always here. He said no sir. David made sure my stay in Waco was good. I would definitely come back just because of David's service.
Reviewed 30 may, 2021
We just want to say what an awesome hotel the Comfort Suites on La Salle, in Waco Tx is. We were on Vacation/get-away trip and got a reservation at this hotel. I am so glad we did. The young man who registered us was so nice and helped find a good place for dinner and supplied us with maps and driving directions. The next day we had Thomas Miller. He is so nice, always has a smile and willing to help in anyway he can. He is in the perfect business, as he shines helping others. One day we had two gentlemen at the desk and even though one was training, he was willing to help anyway he could and keep us smiling. The lady at the front desk has the perfect voice to answer the phone and is super nice. Even the house keeping staff were nice, smiling and willing to help anytime. We would suggest this hotel and all the employees any time. Great Job everyone!