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TripAdvisor Review
Based on 259 review
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La Quinta Inn Suites Waco Downtown - Baylor is a brand-new hotel in the heart of downtown Waco. The hotel is conveniently located off I-35, with Baylor University, popular attractions, and area businesses within easy reach. Numerous amenities like FREE WiFi, free parking, a gorgeous pool, and a FREE...
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La Quinta Inn Suites Waco Downtown - Baylor is a brand-new hotel in the heart of downtown Waco. The hotel is conveniently located off I-35, with Baylor University, popular attractions, and area businesses within easy reach. Numerous amenities like FREE WiFi, free parking, a gorgeous pool, and a FREE hot Bright Side Breakfast® simplify your stay. Pets are welcome to join you at this Waco area hotel, which offers 100-percent nonsmoking accommodations. Step into the lobby at the new La Quinta Inn Suites Waco Downtown - Baylor, and friendly staff members will help you complete the easy check-in pr...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Outdoor Pool
Meeting Rooms
Elevator
TripAdvisor
Excellent
199
Very Good
40
Good
13
Reasonable
2
Bad
5
Business
30
Couples
56
Solo travel
7
Family
110
Friends getaway
19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 1 July, 2021
I often travel with my small shih tzu. Traveling with a pet usually means that the hotels we stay in are less than my usual standards but the La Quinta Waco Downtown was the exception. It was great! Clean, friendly and offering all the amenities I enjoy. It was such a nice experience! The only suggestion I would have is to drop the take and go breakfasts. It was pretty bad. I know it has to be that way because of COVID but the quality was very sub par. The location of the hotel is perfect...it was close to everything we wanted to see. Note of caution....lots of construction throughout Waco makes driving a little more complicated but the hotel is right off the freeway and easy to get to.
Laughinglinda0705
Reviewed 21 June, 2021
My 18 year old daughter recently had to travel alone for an orientation she was attending at Baylor University. Due to a series of unfortunate events, no uber, lyft or cab were available to transport her from the airport to this hotel where she had a reservation. After exhausting multiple options I finally called the hotel front desk and asked for help. I was one worried mamma.Jett asnwered the phone and put all my fears to rest and assured me that her hotel would get my daughter to them safely. She immediately called her GM Carrie and they were able to arrange a ride for her. My daughter was alone and stranded in a new city, but Jett stepped in and became our Texas bonus mom we didn't know we had or needed! Jett called me back, when my daughter arrived at the hotel and informed me she was safe and sound. She gave my daughter the hotel business card and told her to call anytime in the future if she needed help. La Quinta downtown Waco will forever have my business. Jett was AMAZING and the GM Carrie was wonderful too! They truly care about the customer! I'm forever grateful to them! Sometimes modern technology/apps fail us, but human kindness is everything. I truly believe in Southern hospitality now! Thank you again! VR
E9511FXveronicar
Reviewed 15 June, 2021
We were welcomed by Jett. She checked us in and was very friendly. Our room was exquisite. And then, breakfast. Let’s talk about breakfast. Granola bar and orange juice. I’ve stayed in many hotels lately and they all have breakfast available. Not sure why this one chooses not to. Until I can get breakfast I’ll be staying elsewhere. Next time I’ll know to ask before booking. Waco is a fun place for families so don’t hesitate to visit this quaint little town.
lovetotravelTX
Reviewed 5 June, 2021
Really pretty hotel. Clean and upscale. Our room is fantastic. Nice towels and plenty of them. Great decor with touches of Waco in the art. Beer and wine lounge. Coffe bar 'round the clock. Sack breakfast to protect customers. Great gathering areas in which to meet up with friends.
CaribbeanJo
Reviewed 1 June, 2021
The hotel itself was clean and exterior was nice. Our room was ready when we arrived and very clean. We stayed 3 nights. It is in a great area for all of the local tourist spots. We got the executive room and we were satisfied with the space. The beds and pillows were average comfort. We were told that we would not be receiving housekeeping services during our stay due to short staffed. Each time we needed fresh towels we would go get the from the front desk. We were not compensated in any way for that. The free breakfast was very disappointing. You had to order the night before and they would bag your order and have it ready. Your choices were a granola bar, prepackaged little fruit cup (like Dole), prepackaged little blueberry muffin and a couple of other things. Again, no compensation for the lack of typical free breakfast was offered. The fridge in our room was HOT when we arrived. We reported it twice on day one, twice on day 2 and once on days 3 and 4. No one showed interesting switching it out or even checking on it. Everyone we encountered that worked at the hotel was average friendly except the last lady when we checked out - she was very kind and apologized for the problem with the fridge. Again, no compensation and we had food and drinks that needed to be refrigerated. There are several other hotels in the process of being built in this area. Their lack of care and concern for their customer will become a problem in the near future.
moonbeam_sb