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TripAdvisor Review
Based on 107 review
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Dream better at the brand new Sleep Inn and Suites Middletown - Goshen hotel in Middletown, NY near the Galleria at Crystal Run Our location off Interstate 84 makes it easy to enjoy hot air balloon rides, outdoor activities in the Poconos in Pennsylvania and attractions like the Hudson River, Beacon...
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Dream better at the brand new Sleep Inn and Suites Middletown - Goshen hotel in Middletown, NY near the Galleria at Crystal Run Our location off Interstate 84 makes it easy to enjoy hot air balloon rides, outdoor activities in the Poconos in Pennsylvania and attractions like the Hudson River, Beacon Mountain and Monticello Raceway. Amenities that simply complete your stay include free hot breakfast, free WiFi, business center. All guest rooms help you rest and unwind and include microwaves and refrigerators. Earn rewards with every stay with our Choice Privileges Rewards program.
Check-out ends at: 11:00
TripAdvisor
Excellent
66
Very Good
24
Good
7
Reasonable
3
Bad
7
Business
12
Couples
34
Solo travel
7
Family
37
Friends getaway
4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 29 August, 2021
I only needed a place to rest my head. I didn’t need any of the fancy stuff they have going on. I couldn’t believe how much money I had to pay. I had no other choice, I didn’t have a car to go elsewhere. Otherwise I would have walked out. $$$$
467primat
Reviewed 11 August, 2021
There was nothing wrong with the hotel itself except being completely understaffed and it showed. The staff that were there were friendly and doing the best they could, but how can one person be expected to do front desk, breakfast area and housekeeping at the same time? Rooms were clean and perfectly adequate except we were only given two towels (for four people) and had to ask for more at the front desk. They admitted they had a towel shortage and we could see the pile up walking by the laundry room. Connecting room doors were an issue as we could hear everything from the next room when they checked in late at 11:30pm and we were trying to sleep. Breakfast on Saturday morning was a mess. Waffle maker and pancake maker ran out and there was a 45 minute wait for them to be replaced since only one staff person on to do this plus front desk and housekeeping it looked like. Pool was clean and felt great after a hot day. Proximity to LEGOLAND New York and Hotwire deal was the only reason we booked. Would never pay $200 a night for this hotel.
813karat
Reviewed 5 August, 2021
The only sit down breakfast item left at 8:15am was waffles, so that was highly disappointing. The front desk clerk when we got there said a late check-out would depend on housekeeping's schedule the next day, that I should check then. The next morning, a different front desk person told me there was no late check-out regardless of schedule. Disappointed in the conflicting responses. Cleanliness in the room was fine. The stairway rug wasn't as clean-looking. Price was a lot for what the hotel is. Location was good for our purpose.
oemtom2
Reviewed 26 July, 2021
Nice size room and bathroom. Bathroom is a little old looking but ok. Had fridge, microwave and a Keurig coffee maker. Free parking. Comfortable beds. I believe there was an ice machine on every floor. We were pleasantly surprised as this was the first time we were at a sleep inn. All in all... We were very pleased. We used points. The amount was very reasonable.
TREK39
Reviewed 21 July, 2021
We picked this hotel because it was easy access off the freeway during our road trip farther south. As soon as we drove up I regretted picking this place. There were way too many people loitering around in the parking lot, sitting on cars, smoking, etc. Some were smoking right by the front door so it stunk inside. The hotel was dirty, not just dirty but filthy. The floors in the elevator were sticky with something and looked like they hadn't been cleaned in a very long time. The beds were just okay, and the breakfast was a sorry excuse for food, even if it was free. We will NEVER stay at this hotel again.
handtalker