Adirondack Lodge Old Forge

From making our reservation, to arriving and departure every one was very courteous and accommodating to our needs. The rooms upon arriving were ready, very clean and well kept. Makes returning to Adirondack Lodge a for sure thing!

Other guests were arguing on the floor above and in the middle of the night into early morning. No staff from the property interrupted the long argument as it went on most of the night. When I told the staff in the morning when checking out, they asked if I called the desk for help.I told them you could hear the people upstairs yelling so loud, I'm sure the front desk could hear also!

Not as exactly as advertised. No housekeeping, no continental breakfast. No opportunity to upgrade room. We were told they were sold out with no vacancies. Clearly not sold out. Clean and comfortable but nothing positive beyond that.

Where do we start...tub that doesn’t drain, paper thin walls, scalding hot water, or wait...trapped inside a room where you cannot exit and someone has to come let you out with a key from the outside. We were locked in our room from the inside (no the deadbolt was not engaged) and we were stuck. The place could use some updates and a safety inspection. While we understand the hotel is not responsible for the behavior of others when a third party agency calls to advocate for customer assistance and we get advised there is “no record of complaint “ and then they are hung up upon it makes me wonder if this place cares about their guests. Overpriced for a safety hazard 🚪 🔥 run away Forrest run!

The rooms need a little updating. The first night we had no heat. When we told them at the desk they must of just had to turn on something because they never came to the room. Other than that it was very nice.