Based on 755 review
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Mercure Wellington Abel Tasman is Wellington's best choice for travellers wanting to combine both business and leisure. It is perfectly located between Cuba Street and Victoria University, in the heart of Wellington's business and entertainment districts. The 3.5 star hotel provides easy access to some of New Zealand's best bars, restaurants, cafes and main tourist attractions including Museum of New Zealand Te Papa Tongarewa, Parliament buildings and the Interislander Ferry Terminal.
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Pretty Bad All Round
Reviewed 19 november, 2021
Hotel decor is dated. Rooms are pretty bad. Poor service all round from check in to check out. Food was worse- canned salmon served for eggs bene for breaky. WTF! service was slow. Food came out all different times. Bad all round!
Clean & comfy
Reviewed 3 november, 2021
Stayed here for three nights with my partner, the room was clean and comfortable can’t complain. Just a little noise from the city. But that’s to be expected. The Shower was good hot water but not great pressure. The car park was ridiculous for $28 a night and couldn’t move with such tight spaces I couldn’t get my luggage out the car! Had to move out again unload and yeah just not ideal. Other than that a nice stay - Thankyou
Reviewed 4 october, 2021
A dissapointing stay... The room was very dated and in need for some care and attention. Large cracks in the paint/plaster on the walls. Small things such as batteries in the TV remote being held in by cellotape, 3 different water glasses just illustrate a lack of attention to detail, or managements lack of respect for their hotel property. The mattress and base were very soft, which may suit some, combined with the noise from outside made for a restless sleep. The Receptionist (unsure of name) was very friendly and was the only staff member we saw on both days of our stay.
Reviewed 3 october, 2021
We recently spent a weekend in the capital. We have been longtime Accor members and hoped to use up our remaining points, and we had always enjoyed Accor hospitality world wide. Selected this particular hotel for location and it’s good reviews. Sadly renovations are still going on so the room was not one of those being renovated, not really a problem as it was clean and tidy and we were out and about. Breakfast in a makeshift dining room with no windows and obviously a distance from the kitchen made sure that 1 breakfast there was enough. The real disappointment was that the room was not being serviced, we were unaware of this until we arrived back at the end of the day , I was down to the desk promptly asking for a service. Apologies from the staff saying that due to Covid etc rooms were not being serviced, and apologies for not telling us, oh and the sign that should have told us was not there. However the very helpful receptionist got on to the task immediately and we adjourned to a bar across the road. Returned later and the room was serviced - Thankyou. A later discussion with the duty manager where he told me that he had to come from home to help with the servicing was not good and they had been following Covid rules, it was clear to him that I had it wrong, and he was really cross that I had complained and wanted the room serviced. However I have noted advice from the NZ tourist Association that says at Covid Level 2 daily servicing of rooms is fine, though at Level 4 it is not.Our stay was during Level 2, so our room should have been serviced . By the next morning when we left a sign had appeared stating no servicing due to Covid. It is very disappointing that the hotel did not make the ‘no servicing’ clear on our arrival or even notify us during the time between us making the booking and our arrival. We have up until this experience enjoyed staying in Accor Hotels, here in NZ and overseas in Europe and Asia.Accor has been badly let down by our recent experience at this particular hotel.I hope Accor notes this and makes sure that an incident of this nature does not happen to any of it’s customers again.
rest and relaxation
Reviewed 26 july, 2021
Temporary dinning room could have been made more homely. For example tables set rather than completely bare, even if they are not used. It is also more welcoming that way. . We also had to get our own cutlery and napkins once we had chosen a table.