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TripAdvisor Review
Based on 3587 review
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The following services and amenities are available, but with **reduced service**: Business Center, Fitness Center, Breakfast, Room Service.The following services and amenities are currently **not available**: Concierge, Executive Lounge, On-site Restaurant(s), Pool.A landmark property, Hilton London...
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The following services and amenities are available, but with **reduced service**: Business Center, Fitness Center, Breakfast, Room Service.The following services and amenities are currently **not available**: Concierge, Executive Lounge, On-site Restaurant(s), Pool.A landmark property, Hilton London Wembley is situated directly opposite the iconic Wembley Stadium and next to the historic Wembley Arena, at the same time only 5 minutes' walk from Wembley Park tube station, and 20 minutes from London's city center theater district in the West End. All of the tastefully decorated Guest Rooms and S...
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TripAdvisor
Excellent
1968
Very Good
1035
Good
337
Reasonable
144
Bad
103
Business
824
Couples
1211
Solo travel
167
Family
791
Friends getaway
356
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 14 September, 2021
This review is long overdue. I had to wait to write it as I have stayed twice and only allowed to write a review about the same place every 90 days. I arranged a birthday celebration for my friends big 40! We had 4 rooms in total and all of them were perfect. The suite has a separate living room which is such a luxury and really makes a difference to our stay. Feels like a real home from home. The family room is perfect for sleeping space with the kids. Standard double room is great for a couple. The beds here are to die for. You are always guaranteed to a great nights sleep. The pillows are out of this world! Rooms are kept clean on request. All the cleaners work flat out. And standards are extremely high. We are regular visitors to Hilton Wembley as every single stay we always leave so happy. The kids absolutely love it. The pool is a big highlight. Because of Covid you now have to book in advance and numbers are limited. The staff are ever so helpful to book you in if there is availability. As we were such a big group it was very difficult to arrange but I had Tunde and shereece worked wonders and arranged for all of us to swim where they could back to back. Thanks for arranging this for us. Really made a difference to our stay. Breakfast - what can I say! Delicious every time we stay. So much variety for everyone and to top it off the staff are magnificent. Neil and Macarena arranged a special birthday treat for my friends birthday at breakfast and it was such a nice touch. Everyone was so impressed with the attention to detail and effort put in. Thank you so much for helping to make her birthday extra special. Maria took such good care of us that morning. Really attentive and professional. Manuel your friendly smile in the morning and scrummy omelettes are gratefully received. Thank you. Azhar is always so lovely and helpful. She really goes above and beyond to make sure you have everything you want. True asset to the team. Neil you really do a fantastic job. It is evident with how happy the staff are and how hard they all work. All reception staff are so dedicated and outstanding. Jonathan on reception as always exceptional customer service. He always stands out as he goes way above and beyond every single time you stay. With Macarena in charge there’s no surprise how amazing they all are. My birthday stay was equally as amazing and I can’t wait to go back again in October. The amount of special long lasting memories we have at Hilton Wembley is endless over the last 5 years. Thank you for all your effort and hard work to make this possible for my family and friends. Keep up the fantastic work.
Tanfamlondon
Reviewed 14 September, 2021
Professional, friendly staff the level of service here is fantastic. Rooms are really nice and it’s a good location, easy to drive to and park or to get tube in and out of central London. Can’t go wrong. I would definitely stay again when I’m in London.
Steviel393
Reviewed 8 September, 2021
Me and my partner stayed here for Expert empire conference. The staff couldn’t be more helpful. We order room service on the 1st of September and the man who was working on late shift( Spanish accent apologies I don’t recall the name) was very friendly. When I asked for hot Chocolate even that this was not on the menu he still made it and brought along with the room service. Which was extremely adorable touch. He also was quick to call back and sounded extremely happy, easy to talk to. Thank you! Nuno the bar man organised service a the sky bar, serving people in the right order. Eva breakfast host and Romana friendly and welcoming. Last but not least, a massive thank you to Jonathan. We requested a room move on the last night and he was so kind and efficient. Nothing was too much of a trouble for him. ✅Breakfast buffet 11 out of 10 has everything you need. Super tasty! ✅Rooms very clean ✅ Spa fabulous Sometimes the little things matter the most. Your staff is the diamond of this place, you must look after it well. Thank you Renata and Tony
Nietaktowne
Reviewed 4 September, 2021
Easy Access to underground perfect location toWembley Arena and Stadium. Very clean and tidy hotel .excellent staff very efficient check n. Staff were very helpful and friendly. Happy Hour between6.30-7.30pm inSky Bar.
MiightyMe1
Reviewed 31 August, 2021
Had a really nice stay over the bank holiday weekend the room was clean and tidy and the bed really comfortable. The breakfast was worth the money paid with plenty of choice , a latte coffee rather than just filter coffee would have been nice. Whilst we managed a swim the changing room showers need a defo make over, struggled to have a proper shower.
JezGateshead