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Family stay at a villa - just wonderful
Opinión escrita el 1 de Julio de 2021
Usually we stay at Wanning and then move to Sanya. Was the first time staying at Wenchang Hilton. Frankly speaking I didn’t know what to expect. But…
First impression, staff is very friendly and helpful, we booked a villa (my wife, 2 kids and in-laws) and it was WOW…house and pool are spacious!!!
The hotel surroundings reminded me on a botanical garden, white sand beach is nearby (very clean), pool is ok and provides nice toys for kids, (only downside was that two additional pools had been under renovations but wasn’t mentioned anywhere). I particularly liked the jocking route around the beach through a little ‘jungle’ track, wonderful scenery.
Food- ok considering money value we had been ok with. There is a Chinese restaurant which provides local cuisine and a western one (was ok). If you like you can try restaurants nearby in Wenchang (had the feeling choices had been limited).
All in all - money value and what you get is fair. For a week break perfect.
Opinión escrita el 21 de Octubre de 2020
Excellent hotel but needs some serious maintenance. Also, facilities were probably at best at 30% due to COVID... but at least the pool should be open... I mean common, it’s a beachfront hotel. Even so, the real problem and reason for poor rating is the smoke detector randomly going off at 3:00 am in the morning. We spoke with reception and they apparently remotely cut the line but never called us back... so we were just up, waiting in the room. Hotel needs to find proper management and training soon or maybe better off just staying closed for a little while longer.
It was just an amazing journe.
Opinión escrita el 26 de Novembre de 2019
I travel with my some Chinese friends in may 2019, Before Visiting Hilton Wenchang i don’t think it will be my one of the most memorable journey. Everything was good food qualit, standard service & good behaviour.
Nice hotel, but not yet up to western Hilton standards
Opinión escrita el 18 de Septiembre de 2019
Very large hotel with hundreds of rooms.
Rooms are air conditioned, but because the rooms are so big, the air conditioning is ineffective. The beds are also too big. Way bigger than a king and bigger than super king, you need a mobile phone to speak to your partner who is in the same bed!
There two or three restaurants which are not open all the time. The main one is in the same room as the breakfast. Breakfast is buffet style and they have a lot of Chinese stuff, and a bit of bread and stuff, but not cheese or cooked meats. They do have English type of breakfast, however quality is low standard. Coffee is watery but they have one machine which is nice if you can speak mandarin, or get them to understand what you want.
Staff are polite and helpful. They don’t speak much English, but you can probably get across your message if you are patient.
You need a car or a taxi to get to this hotel. It’s a long way from a railway line or airport. It took a car about 90 minutes to get to the airport from the hotel.
Fridge in the room is not cold but they will bring ice for free if you want it, be careful about opening windows or you will get mosquitoes in and they will bite you.
The beach is about ten minutes walk and quite pleasant. It doesn’t feel safe enough to swim though.
I would stay here again but when I arrived I would make sure I got a room with a smaller bed and that the air conditioning was working properly.
It is five star, but...
Opinión escrita el 14 de Julio de 2019
There’s plenty to like about this hotel. The foyer is incredible, the staff are very helpful and friendly, I stayed in my largest ever hotel room, the views are great and the one pool that was open was huge. There’s access to a beach and there’s a boardwalk that makes for a good morning walk.
I’m a Westerner and I was the only Westerner there - so these comments aren’t relevant for 99% of visitors. Without a car, the hotel is isolated. Foreigners aren’t allowed to visit Tonggu Ridge which is nearby.
The Executive Lounge was closed. I sneaked a look and the view looked great over the beach. The temporary set up in the Tonggu Lounge was pleasant and well catered, but not the same. Also, the pool with a swim up bar (for adults and kids was closed (grrr).
The beach is easily accessible but not swimmable. You can dip your toes in, but it is too rocky.
Would only visit again if I could hire my own car.