Harzer Kultur- & Kongresshotel Wernigerode

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$ 107

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TripAdvisor Review

Based on 306 review

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This lovely hotel is in Kassel. The null features a total of 258 258. The null offers Wi-Fi internet connection in communal areas. HKK Wernigerode offers 24-hour reception for guests' convenience. null can chill out at the end of the day with this property's varied health offer.

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Property Info

This lovely hotel is in Kassel. The null features a total of 258 258. The null offers Wi-Fi internet connection in communal areas. HKK Wernigerode offers 24-hour reception for guests' convenience. null can chill out at the end of the day with this property's varied health offer.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Steam room
several
Elevator
Pool and wellness facilities
Turkish bath..
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesFast check-inCoffee / tea in common areasSmoking areasIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseMountain biking nearbyMultilingual teamQuick checkoutSpa treatment roomsShower room adapted for wheelchairsBar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Make a splash in one of the 2 indoor and 9 outdoor swimming pools and enjoy other recreational amenities, which include a sauna. Additional amenities at this resort include complimentary wireless InteRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness centRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness centRelax at the full-service spa, where you can enjoy massages. If you''re looking for recreational opportunities, you''ll find a spa tub, a sauna, and a fitness center. This hotel also features complime

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    104

  • Very Good

    147

  • Good

    41

  • Reasonable

    11

  • Bad

    3

Travelers profile
  • Business

    66

  • Couples

    100

  • Solo travel

    15

  • Family

    63

  • Friends getaway

    46

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Pleasant stay

Reviewed 17 february, 2020

Stayed at this hotel with a group booking. The breakfast buffet was excellent. The supper 3 course buffet had a good choice and you could always make yourself a large salad with meat/ cheese or fish if you did not like the main course selection. Ice cream was also available daily as an alternative dessert choice. The negatives were charging 50 cents for a glass of tap water even if you were ordering wine or beer in the restaurant. There were no tea or coffee facilities in our room & upon asking at reception for a kettle in our room I was told to order a tea/coffee in the downstairs restaurant or bar and take it upstairs to our room.

Karen H

Well run German hotel.

Reviewed 16 february, 2020

We stayed 5 nights at the hotel as a part of a train trip in Germany. The hotel is 650 meters (yards) from the railway station, a bus will get you within 200 meters from the hotel. A big roomy hotel, catering for the German tourist who wants to stay in their own country and discover this part of the republic. Rooms were large, well furnished but rather dated and only German TV (except NBC). Helpful staff, decent fitness room. Food was excellent, a very wide choice, we ate dinner and breakfast and couldn't have asked for anything more. Although the staff do speak English, 99% of guests were Germans, coming for the walking, steam trains and nature. Probably would stay here again.

BritLivingInBelgium

Not a four star hotel

Reviewed 8 february, 2020

Hotel rooms need refurbishment. Towels extremely thin and dated back to 2016 frayed and stained despite being changed that morning Charged for bottled water . Tea n coffee facilities advertised but require payment . No safe On plus side close to town centre Not cheap

avisanddavid

Very disappointing stay

Reviewed 8 february, 2020

We stayed at this hotel with a organised group of 40 people for 5 nights. We were all allocated the old bedrooms that desperately required refurbishment. The beds were old style twins - very low with thin mattress and useless pillows. The bathroom also needed updating and the towels were threadbare with holes. Just 2 teabags with no sugar or milk provided and if we wanted more then they charged 5 euros per day. the also charged for the bottle of water in the room each day. We asked for towel gowns and paid 5 euros each extra. On their website they show lovely modern updated rooms with good walking showers but they weren't allocated to our group. If we wanted a nice room it was 10 euros per night which would have been ok if we were offered them. Because we were a group all meals, breakfast and dinner were buffet style and l found it stressful as it felt like a Bun Fight each day!! The room maid changed the towels each day but never washed the dirty cups or glasses and l wasn't too sure about the bathroom being cleaned either on some days! When l asked at Reception for anything the staff were abrupt and not very helpful. Smoking was allowed in the only Bar with seating in the hotel that was open so if you wanted to have a drink you had to sit in the Foyer near Reception. If you want to stay at this hotel ensure you ask for a refurbed room and eat in the little restaurant.

janmills2016

Scope for improvement

Reviewed 4 august, 2019

Only stayed two nights. Like a number of hotels in this part of Germany it is a victim of its past. Rooms are not as small as many but there is no air con - useful at this time of year - so you have to chose between being warm and stuffy or being disturbed by external noise (Saturday night well after midnight). In a good location between the railways and the town centre. Processes for wi-fi and (if you need it, parking) are not customer centred ! The standard restaurant is very large and provides mass catering buffet - over cooked vegetables and various meats floating in sauces - not very appetising to look at. Tap water seems to be unheard of but you can pay nearly 3 euros for a tiny bottle of still water. Staff attitude is variable but mostly good. They need to do more to make customers feel welcome. Items purchased on account take a long time to appear on the bill - you think you've paid ready to check out when something else then appears.

John D