TripAdvisor Rating
Based on 130 reviews
See all**Property Location**.With a stay at AmericInn by Wyndham West Bend in West Bend, you'll be within a 5-minute drive of Museum of Wisconsin Art and West Bend Labyrinth Garden. This hotel is 1.9 mi (3.1 km) from Regner Park and 2.2 mi (3.5 km) from Washington County Old Courthouse...
More about the hotel
Too Many Front Door Greeters
The entire weekend stay had "Greeters" camped at the front entrance door smoking and drinking. This should not be allowed unless the hotel wants visitors to walk through second hand smoke and people observing every move in and out of the main entrance.
I will not stay there again
AmericInns are normally nice places to stay This one is just dingy. The hall carpet was old dirty looking dingy. The bed was mediocre. The bathroom was tiny The TV remote was cracked. I like cool rooms, but the room was cold when I arrived
Clean but room furnishings could be updated
The hotel was clean. Several guests were retired couples and a few contractor staff. Our room was clean and quiet. The hot tub was relaxing. The suite has one living room with hot tub, small desk area, an area with microwave and refrigerator and drawer space, a couch and table. Bedroom had king size bed with small closet area. Breakfast was fresh standard hotel food. We enjoyed the cinnamon toast. Coffee and tea are available 24/7 which is nice. Staff was helpful with restaurant recommendations. The reason for 3 stars was a couple of issues. No elevator which made it difficult for my husband to climb the stairs. The living room had limited lighting. It had a lamp on the desk in the living room. But no lamp near the couch or hot tub area. There were two lamps in the bed room so we moved a bed side stand and lamp to the living room for better lighting as in the evening it was very dark with one lamp. The couch was soft. I was told that a new couch would be in the room once some strong people could carry it up the stairs. The only place to hang coats was in the bedroom closet. It would have been nice to have a couple of coat hooks near the door. A little updating of furniture and lighting would have made the stay more comfortable.
No satisfaction.
AmericInn sold out to Wyndham, but both AmericInn and Wyndham failed to contact me upon the merger. Long story short, all of the reward points I had accumulated were FORFEITED. Goodbye free night! No matter - the place smells foul and could use a thorough deep cleaning.
Affordable, friendly staff
Staff was very helpful and friendly. Room was ok, just needed a place to sleep. Was close to the lobby, which I requested. Very quiet, breakfast was good. Only complaint was there was an apple core in the garbage, and refrigerator had something spilled ( should have been wiped out). I was fine with the $75 per night rate. Close to the highway, convenient location since I was attending an event at Washington County Fair Park. Grocery store next door, gas station close by, and numerous pizza delivery options. Will stay again next year.