TripAdvisor Rating
Based on 881 reviews
See all**Property Location**.With a stay at Microtel Inn & Suites by Wyndham West Chester in West Chester, you'll be in the business district, within a 5-minute drive of West Chester University of Pennsylvania and Tee It Up Golf Center. This hotel is 9.6 mi (15.4 km) from Longwood Gardens and...
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Don’t bother booking here EVER
Don’t book here! There are better hotels in the area than this one. The fire that happened in that building misplaced me and my family and then sent us to an even WORSE hotel. The fire was due to faulty wiring, which could’ve been prevented. We couldn’t get the rest of our things from our room for 2 months. That was including us and many more families. They stole a lot of our things and what was left was put in trash bags thrown in like they didn’t give a crap. The people at this private owned property are the absolute worst and are beyond rude. The quality inn up the street is way better than this dump. You get what you pay for here and it’s absolute trash.
THE WORST
The lady in front desk called Jagu is the worst person i have ever met in my life. she does not have any sense in speaking to the customers. she thinks she is the only one in the world who can take care of everything that "me" attitude she has she is just a worker and she is behaving like the owner. to the owner if your reading this she is the one who is going to make you you loose your property. even if a customer is not supposed to complaint to her about anything if he/she does they are thrown out of the hotel for complaining about something not right in the motel. i would never recommend anyone to stay in that motel due to this lady.
Horrible
We stayed at this hotel for a week and it was horrible in almost every aspect, the bed sheets were dirty, the place was falling apart with broken walls etc, the floors were dirty and had food from the previous guests in the corners. Tv, phone and microwave were broken. The night of NYE people we’re fighting as banging doors until 3:30am, which isn’t necessarily the hotel's fault but when I tried calling the front desk phone wasn’t working either. The lady working in the breakfast was lovely and that was the only good thing about that place. When I talked about all this at check out they were very rude, the women working there said “what you want me to do? Check all the bedrooms?!” Yes, that’s what I would expect them to be doing other than renting out a room where nothing works and it’s dirty!
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Dirty. Sheets had blood stains on them. Hairs in bathroom. Floors not vacuumed. Beds were comfortable is one good thing. Encountered and explosion in the bathroom. Flash of light And loud pop. Then faucet was burned. Not sure what caused that. This hotel is a franchise and the owners live upstairs in a suite. Bad service. Good location and price. Would never stay there again
Bed was ok
This motel/hotel needs upgrading. Some plaster falling off the wall in the bathroom, broken mirror which look dangerous. Luckily we spent one quick night there to sleep and be on our way. I will not go back. Usual boring breakfast.