Based on 1086 review
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Welcome to Holiday Inn West Yellowstone Your Yellowstone National Park Vacations Begin at Our Hotel. If you're looking for the best Yellowstone National Park lodging close to the Park's West entrance, you've found it! The hotel is located is just three blocks from Yellowstone National Park. We're the premier destination for Yellowstone family vacations, memorable meetings and corporate retreats. All guest rooms and corridors were renovated in early 2014.You'll be close to Old Faithful Geyser, wildlife, waterfalls and the breathtaking wonders of this national icon. Our Yellowstone National Park...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesSteam roomBusiness Center
Pool and wellness facilitiesIndoor pool..
Reception servicesConciergeLuggage storage
What a pleasant surprise!
Reviewed 23 november, 2021
We loved our suite! This place is perfect for teenagers too with a game room. Don't miss the restored train car inside the hotel! It was clean and we enjoyed our stay. The location was great... on the main road heading to the yellowstone entrance. West Yellowstone is easy to navigate... it is an oasis that is close to the park. However, I can't speak for every hotel or establishment. We have had a good experience at three different hotels in town so far in our visits. The Holiday Inn West Yellowstone was the best so far.
Reviewed 10 november, 2021
After recently flying into Bozeman International Airport in Bozeman, MT I drove to the Holiday Inn in West Yellowstone, MT since I was going to be traveling to Wilson, WY the next day and staying in West Yellowstone would have me 90-miles closer to that destination. Though I arrived at nearly 9 at night, the hotel employees were helpful and nice. This hotel is very unassuming from the outside. I'm not sure that all of the rooms are designed the same though the room I had was an actual suite with a livingroom a small kitchenette and a bedroom with a separate door. Both rooms had a TV with a good number of channels. After getting my luggage squared away I went to the restaurant - The Branch - that is in the same building as the hotel. The people working at The Branch Restaurant were equally nice and helpful. My stay there was quiet and in the morning - though they were in the process of cleaning several rooms right next to mine - the housekeepers were so quiet I did not even hear them - which was nice. The employees in the morning were nice as well and there was fresh coffee in the main room by the front desk.
Reviewed 10 october, 2021
We're not one to post bad reviews, but we were very disappointed with our visit. As soon as we arrived in our room, I found a red stain on my comforter. I requested that it be replaced and a man stopped in with a mask on his chin trying to replace the comforter. He put his head inside the comforter cover exhaling everywhere without a mask while trying to put it together for several minutes. Needless to say, we slept in the other queen bed for the night, but we then found a black stain on the sheet in that bed and another on a pillow. My husband and I went to local stores the next day to find blankets as the bedding provided was too dirty to sleep in. While staying, we had the following additional issues: There are signs about wearing a mask around the building, but half of the staff we passed in the halls were not wearing one. The elevators made concerning noises each time they move and are very dimly lit. With the other cleanliness issues we observed in the hotel, the lighting seemed intentional. The toilet in our room was uncomfortably small and low to the ground. I am average-sized (120 lb and 5'4") and still had a tough time using it. After the third day at the hotel, the TV remote control stopped working. We then noticed the batteries were leaking and very corroded. We did not ask for assistance as staff was not wearing masks and we did not want more people entering our room during the pandemic. Our stay at Holiday Inn in West Yellowstone will be our last. My husband travels often for work and said this was honestly the least clean hotel he has ever stayed in.
Reviewed 21 september, 2021
This hotel was clean, safe, personnel were courteous and helpful. Great location to shops and restaurants. The hotel restaurant and bar were great. This is a great town with wonderful people. Getting into the west gate can take some time so be prepared to be patient or get in line early.
Reviewed 11 september, 2021
Not many choices for name brand hotels in this town and we are IHG members so chose this. Our preference was king bed higher floor. Made reservation in May. When got to hotel to check in at 4 pm there were no king beds available. We were assigned a room on 2nd floor. Asked if there were any available on the 3rd floor the man checking us in said he did not know how to look for available rooms and we could wait for the lady on the phone to help him. She seemed busy with a reservation issue, so we just took what was assigned. The room was okay. It says staff is supposed to wear masks, but the man who checked us in had his on his chin - not even close to his mouth. He was like that every time we walked by the front desk. We asked for our room to be serviced one day - towels changed, trash out, supplies replenished. Housekeeping replenished supplies and changed towels but left the trash. The room overall was large and fairly clean and the air conditioner was quiet. One of us did cut their foot on something in the carpet. Perhaps broken glass, not sure. Really strange.