Based on 25 review
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This comfortable hotel is in Wichita. This cosy hotel guarantees a quiet stay as it counts with just 1 guest rooms. Moreover, there is a wireless Internet connection at hand in communal areas. Extended Stay America - Wichita - East offers 24-hour reception for guests' convenience.
Check-out ends at: 11:00
severalFree self parking
Horrific run down place!!!
Reviewed 29 november, 2021
I booked through an online app that said this hotel was 3 stars and included breakfast. I paid online. When I got to the hotel I couldn't believe how dirty and rub down this building is. Everything is miserable, the front desk is a joke, the rooms are old and dirty and ugly. The hallways are what horror movies are made of, they smell like everything that is not healthy. Horrible. And the breakfast is just a cup of coffee out of a thermus by the front desk. They say they can't serve breakfast due to covid. The nerve!!! Stay away, these people do not deserve your hard earn money. Filth will haunt you!
Worst stay ever
Reviewed 15 october, 2021
Warning. Strong chemical smell. Burned our throat and eyes. Something in the carpet. Rooms in poor shape. Hotel staff numb to smell. One of the worst stay ever. All negative except breakfast was better than average One star hotel. Manager not helpful, we had to listen to him say no to changing room sine it cost the hotel money.
WORST EXPERIENCE EVER!!!!
Reviewed 16 september, 2021
Where to even start!! This was by far the worst hotel experience I have ever had! Management up to corporate level are a joke and Super unprofessional! Granted there were a few employees that were very kind, but had no control over what was going on. First a pipe broke on the 3rd floor causing damage all the way down to the 1st floor. There were fans everywhere with no consideration for handicap guests. I am in a wheelchair and had a difficult time navigating through them. They had a stack of 15 or more not being used. Not sure why the company didn't take them out of the hotel and out of guests ways. The flooding caused the exercise room and laundry room to be closed due to damage. There was no discount or compensation provided for any of the inconvenience to guests that stayed through all the 3 weeks of fans and construction going on. These were amenities we were paying for, that weren't available! Then there was a guest that told me his room had bed bugs on a Tues. No one was notified about this, so they could check their own rooms, and the hotel didn't contact an exterminator until Friday! Next they had an employee that tested positive for covid, and once again...no one was notified of this. Guests should have been advised incase they had had close contact with her. I had to have an accessible room, and the one provided had a no entry shower. There was a bar in the shower, but there wasn't one on the outer area of the shower to assist getting out. I asked the front desk about possibly getting one installed as it took me 3 to 4 times to try and get out. I was immediately told no. They didn't even take the time to look into it. And finally...a few employees from corporate came down. I happened to be outside when Rachel arrived. She was unloading a lot of towels, radios, etc. I then asked her about getting a hand rail outside of the shower and explained why one was needed. The next day her and Scott were outside. She explained to him the issue. They said they would go look at it, and never did. Later that night there were 2 women that were rearranging the lobby and vestibule area. They had placed 2 chairs and a table in front of the intercom and fire alarm. When I came back in I explained that the key card reader for the interior door doesn't work, and that I wouldn't be able to call for help because of the new arrangement. Rachel and Scott were down there as well...drunker than skunks mind you. The chair was moved back into the lobby area. I went back about an hour later. The chair was back blocking the intercom. They had also changed the hinge on the interior door making it impossible for me to get in or out without assistance. Heck, the employees could barely open the darn thing. The next morning I complained about this issue to the GM and assistant manager...they did nothing to correct the situation. Which wasn't surprising at this point. The GM is very nice, but sucks at her job. She is the type that gets paid salary and takes advantage. I don't think she ever really worked a entire 8 hours. She doesn't help her team out when it comes to covering shifts, and will not be caught coming in on a weekend! The employees cant even reach her once she is gone, if they have an issue. She had an employee walk out and quit because of that very reason. The hotel went 4 hours without any employee there. And the GM and director of whatever Scott knew she had quit! They state that you will have housekeeping once a week. That's a freaking joke! My room wasn't even fully cleaned when I checked in. I had to ask several times for my floor to be mopped because it was turning my foot black. There was mold growing in my toilet. There was soap scum all over the shower bench, like it hadn't been scrubbed in months. Like I said, worst experience ever!! There are other things that went wrong, but I think I have mentioned the worst of them! I would strongly suggest to not stay here and to find another location/hotel.
Reviewed 5 october, 2020
I will never stay here again. Rude people. Only one burner on stove worked and they refused to fix it. Asked for fresh linens never received. Floor was dirty it turned our feet black. Asked to have it cleaned and no one did. Had a baby with us who was teething and police were called because he cried too much. They thought we were hurting him. Manager on duty was rude and non informative. Asked for refund so we could go elsewhere and was told no refund are given so we were stuck there.
Nope, move on folks. (There is no pool.)
Reviewed 30 september, 2020
There are some websites that will have you believe that this hotel has a pool. It does not! they have taken the pool and covered it with cement and gravel, now it is an awkward looking patio in the very back of the parking lot surrounded by electrical conduits and breaker box rooms. Instead we went across the street and got lucky and were able to swim at another hotels facilities.. which may I add, is where I went the next time I needed a hotel in that area. this place smelled like smoke, there were weirdos knocking on other residences doors from midnight till 3:00 a.m.. when you opened your door to see what was going on they darted away nervously. I got a hotel for 2 days and ended up leaving 8 hours after I arrived. Didn't even ask for refund just left. I recommend you all stay away from here.. unless you don't care about these kinds of things.