Extended Stay America - Wichita - East

I will never stay here again. Rude people. Only one burner on stove worked and they refused to fix it. Asked for fresh linens never received. Floor was dirty it turned our feet black. Asked to have it cleaned and no one did. Had a baby with us who was teething and police were called because he cried too much. They thought we were hurting him. Manager on duty was rude and non informative. Asked for refund so we could go elsewhere and was told no refund are given so we were stuck there.

There are some websites that will have you believe that this hotel has a pool. It does not! they have taken the pool and covered it with cement and gravel, now it is an awkward looking patio in the very back of the parking lot surrounded by electrical conduits and breaker box rooms. Instead we went across the street and got lucky and were able to swim at another hotels facilities.. which may I add, is where I went the next time I needed a hotel in that area. this place smelled like smoke, there were weirdos knocking on other residences doors from midnight till 3:00 a.m.. when you opened your door to see what was going on they darted away nervously. I got a hotel for 2 days and ended up leaving 8 hours after I arrived. Didn't even ask for refund just left. I recommend you all stay away from here.. unless you don't care about these kinds of things.

I chose this hotel because I stayed here a couple of years ago & loved it. The love dimmed at check-in. I was informed there is now a mandatory $100 refundable deposit for all reservations. This wasn't mentioned when I booked the room on Priceline and I didn't appreciate the surprise. My room was clean, but sub-standard. There is no carpet, only laminate flooring. The bed is so close to the air conditioner/heater that the person sleeping on that side has to maneuver awkwardly. The air conditioner/heater & the bathroom vent are quite loud when operating. There is no counter space in the bathroom. However, the water pressure in the bathroom is fantastic & the bathroom decor is terrific. The shower inserts have plenty of shelves. Grab-n-Go breakfast is also a welcome surprise, during the pandemic. Hotel staff hands you your choices from behind the counter, which ensures safety.

Recently stayed 11 nights at this property. My queen suite was spacious, well appointed and very clean. Everything I could have asked for was provided; full kitchen, clean bathroom, great layout that was easy to get around (I was using a walker) and an onsite laundry for guests (also kept very clean!) Yes, you do have to request dishes if you need them but if you ask ahead of time they’ll be in room when you check in. I had groceries delivered then my flight was delayed but the front desk accepted them for me and even put my groceries away in my room prior to my arrival so nothing was ruined! The entire property is non smoking with pets are allowed in some units. I didn’t have my own dog with me so I enjoyed meeting some of the others. But the best part is the staff! Tonya and Sherita go above and beyond for each guest ensuring their needs are met and reasonable requests are addressed in a timely, professional manner. Everyone I met was friendly and seemed to enjoy their role in keeping the place running smooth. This will be the only place I will stay on future trips to and through Wichita!

Picked because of price and location. On the road needed somewhere for the night. Location was good close to a lot. Except took us side streets to get there and back to 35. Thinking it was cuz of toll plazas. Room was clean bed was comfortable. There was no ice machine and no hair dryer in room. Breakfast was nothing just prepackaged muffins granola bars. Otherwise it was ok