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Seems Like Everything is Broken
Opinión escrita el 25 de Julio de 2020
We had stayed across the street from the Shalimar and the place looked nice. So we figure we would give it a try. Looks however, were deceiving.
When we arrived we were told that because of Covid 19 our rooms wouldn't be cleaned daily for the safety of the staff, and that we would need to ask for items as we needed them. I don't know if this mandated by New Jersey or not, but it really didn't make much sense and it just seemed to be a way for the place to cut down on room cleaning and save some money.
Our room appeared much smaller then the the photos. Additionally the room was dirty. We found chips in the fold out sofa bed. That obviously hadn't been cleaned. The microwave was broken. They offered to switch rooms for us, but the TV in the room they offered was broken as well. The toilet appeared to be broken, however if you held the handle for about 20 seconds it did work. One of the blinds were broke, but they did fix that. We did spend a lot of time the first day waiting for items to be fixed as we made each new discovery of broken things. In addition one of the barbecues was broke, but they seemed to have fixed that by the time we left.
The pool was large and the water was warm. However after it rained one evening they closed the pool, for safety reasons, when all the other pools at the other hotels remained open.
I would not recommend the Shalimar. If the place was maintained and the rooms actually cleaned this might be a decent place. But it is not worth it right now.
'July 4 Animal House
Opinión escrita el 15 de Julio de 2020
Book a stay for two night stay on Booking. com, starting on the 4 of July 2020. This place just continued to go down hill as the day progress. The hotel had rented to a large group, that took over the place. Some of the low-lights are, music blaring the whole time, cans and bottle left on pool edge, large group took over grill for the day. Towels trowing by door and left till around 9 night.
By 7 or 8 that night after the room above and beside us was flooded by this group. I went down to the front desk, and asked Mike to move us to the 4 floor room, which was more money. I offer to paid the extra 100 dollar a night for the room. Mike was unwilling to do this. Being, that there is no maid to clean our room, and there might be a walk in, for the empty room.
As the night progressed the fireworks began. I have no problem with fireworks, when being use in a safe manor. But, when being light on second floor balcony , and by the cars in parking lot, by kids and drunks, that a big problem. Was keep awake till around 2 in the morning. Staff was well aware of all this.
Sent an email by hotel after stay, asking for a call before posting a review, so they could rectify any issue. Made 2 calls to hotel, asking to talk to a manage, liked stated in their email. Not even the courtesy to call me back. Finally, on third call was told by front desk, she would call police on me for for harassment.
Finally, contacted Booking. They did get an email reply from hotel. This email attacks me, stating if was this bad I should have check-out and just looking for something for free. Easier said, then done on a 4 of July night. I never ask for anything, but a call back from management.
This seem to be the approach of this hotel, to attack guest that post reviews and voice their concerns, as I seen on previous reviews. Interestingly enough, there a review posted same concerns as mine on a previous July 4 stay. . Once again hotel went on attack, stating some people do not get along with others and this hotel is a lively place. As for me, I enjoy meeting people from other area and getting to know them.
Sadly, this hotel does not know the difference between a Safe and enjoyable place for all their guest.
Email are in picture as to leave in doubt. Could not taken pictures, as they would h contain other people children. This is not what I needed or you, when trying to relax. Thank for reading this review.
HORRIFIC! Lodger BEWARE!
Opinión escrita el 1 de Octubre de 2019
I admit I am writing this while angry. I stayed at this "resort" (please, let's not kid ourselves) last Saturday. Very few accommodations available for this spur of a moment trip--so Shalimar it was. We checked in after 6pm and hit the road for the dinner. Came back to our room around midnight---and the toilet wouldn't flush. No answer at the front desk--it was locked up tight. No answer at the Emergency # that was posted. So we had to pack up and leave in the middle of the night. Now the frustrating part... I have called twice to request a refund--each time my name & number was taken. I have emailed their cheesy gmail address listed on the website... no response. I am furious and I was a FULL refund from the POS of property. So... lodger beware. Room was $153. Ridiculous.
Much better places to stay in Wildwood Crest!
Opinión escrita el 23 de Agosto de 2019
We planned a last minute vacation to Wildwood Crest before school started. Our usual hotel was booked. When i booked the trip the receptionist was extremely friendly. Checking in upon arrival was another story. We had to sign our life away (everyone in the party) leave a deposit for the key, $100 deposit (which was later returned) to make sure no one smoked in the room (No one in our party is a smoker!), sign a waiver that we would not bring glass outside the room, ever! We were told we could arrive before 3 and fill out paperwork, kids could change in the public restroom, located in the hotel, and swim until the room was ready. We arrived at 2 and walked in to fill out the paperwork, which as stated above is pretty extensive! I had no intention of asking for the key and fully expected not to get it, but the woman who checked us in checked the room list and told us our room was ready. She also repeatedly stated that this is not the norm and pointed to the sign that said NO ONE will be checked in before 3. She gave us our key and I was appreciative, but again, I was told I could come in early and fill out the paperwork. I assume there were quite a few lawsuits because there are rules printed out and posted all over the place. As another traveler posted the bathrooms are super small and the toilet paper is mounted under the sink???! The restroom by the pool is gross. My son told me it was "disgusting"! We had a card key for the room. I have stayed at many hotels/motels but I have never had to continually get the key "reset"! I was told it was because it was too close to my cel phone. I kept it in 2 separate parts of my handbag and it still needed to be reset. I have never experienced this with a card key? Wi-fi was awful. The explanation was that the bandwidth on the island is not great and therefore service is spotty. I have stayed at 2 other hotels/motels in WW crest, multiple times, in the last 10 years and have never had any problems! The Pros - the room had central air, the pool is open until 10 and there is a laundry room! The machines need some major updating and one of the 2 dryers was broke while we were there. There is also free coffee in the morning but the machine was broke by the second day of our vacation.
Opinión escrita el 19 de Agosto de 2019
Stood on the first floor, room 105. It was an amazing stay. Staff was helpful and the rooms were cleaned as well. Gave me an island feel. Lol. Most of all, my daughter enjoyed it. Will do again. Thank you!