Based on 882 review
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Please pardon our dust, our property is undergoing renovations starting February 24, 2020. We will be renovating one floor at a time. There may be intermittent construction noise between 9 am and 6 pm. Thank you for your patience and understanding.The Hampton Inn & Suites Windsor, ON is the premier lodging choice in Windsor, Ontario for both business and leisure travelers. Business travelers can enjoy the comforts of the home and office at the Hampton Inn & Suites by working in their room with high-speed Internet or enjoying a scrumptious breakfast buffet each morning. Our convenient access to...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesMeeting Rooms
Pool and wellness facilitiesIndoor pool.
Reception servicesConciergeLuggage storage
Reviewed 28 august, 2021
This was an unusual stay at a Hampton - one that did not seem to be focused on vacationers, was not welcoming and was very stingy in it’s offerings, especially at the complimentary breakfast area. There was no greeting upon arrival, just a look and a “Yes?” and a bit of a problem providing us with a key card, besides the digital key I already had. I was told they did not provide complimentary water bottles for HiltonHonors members “because of COVID”……which made no sense ….how is a sealed water bottle more of a risk for catching the virus, than the open (not plastic covered!) piles of napkins, cups, etc at the coffee station??!! The room itself was spacious and very clean and everything worked well. The bed was comfortable. There were plenty of outlets for charging devices and Internet was stable. The door did not latch properly and we always had to give it an extra tug/push to get it to lock. The bathroom was also clean. However the shower grouting was broken up and made it look dirty, even though it was clean (pic). There were no extra towels provided, just 2 of each, no spare toilet paper roll, and the bottom half of the Kleenex paper box was all wet, so the tissues came out very damp. Upon request we were given 1 extra towel, 1 extra toilet paper roll, 1 dry box of Kleenex and 1 extra shampoo, during our 3-night stay. Breakfast cut off time is 9 am; weekends 10 am. Who does that to people on vacation?! The first day at 8:30 am there was no fruit, a few yogurts, 3 omelettes, bacon & toast/bagels/a few pastries & juice. No waffle makers. The breakfast staff all seemed disgruntled. The second day at 8:30 am there were only 2 breakfast sandwiches left, no fruit, no yogurt, just bread & pastries…..with quite a few guests left wondering. Finally one staff member said “I’m making more” - 5 more breakfast sandwiches were provided after a 10 min wait, but upon inquiry about fruit and yogurt we got a curt “we don’t have fruit & yogurt, we’re out!” reply. The third day at 8:30 am, a different staff was in charge and everything was well supplied, except for waffles, of course. Breakfast area in general did not seem well-organized. There is an outdoor seating area and BBQ, but it’s down in a stairwell off the parking lot. Morning traffic can be noisy because hotel is located on the main road to the Ambassador Bridge going to US.
Reviewed 26 august, 2021
The room was clean and the people were nice. The breakfast was good and sanitary. People were using there masks inside. Location was perfect for the things we had to do. I would recommend this hotel. We will go again when we are there
Only if you can’t find something better
Reviewed 18 august, 2021
This Hotel is undergoing renovations. I just hope they are MAJOR renovations. It’s 10 years since we last stayed here and it’s now falling apart. It just felt unclean. No recognition of Hilton status, no bottled water, not the end of the world but for a couple Who travel a lot and stay in a lot of Hilton properties, this was a disappointing return to hotel travel. It would have to get a lot better before we would stay again. The one good thing is, they have the best pet policy of any Hampton. A $50 refundable deposit! Not the usual take your pet somewhere else or give us $100 for nothing. In the age of Covid, rooms are supposedly deep cleaned anyway. Scam
Some good, some less so.
Reviewed 14 august, 2021
The room, which is the most important was good. The AC was noisy and disrupted sleep. Carpet in halls was dirty. Renovation of rooms is very nice. Breakfasts were very handy, nice area, but food items could have been better.
Great comfort and location
Reviewed 27 july, 2021
Very nice and comfortable place to stay. The accessible room was fantastic, very spacious and comfortable.An added bonus you receive is a complimentary daily breakfast. The staff was very friendly and helpful.