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TripAdvisor Review
Based on 301 review
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Located in Winnemucca, Candlewood Suites Winnemucca is a perfect starting point from which to explore Winnemucca (NV). The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Candlewood Suites Winnemucca. Guestrooms...
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Located in Winnemucca, Candlewood Suites Winnemucca is a perfect starting point from which to explore Winnemucca (NV). The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Candlewood Suites Winnemucca. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find internet access – wireless, non smoking rooms, air conditioning, desk, telephone. The hotel offers various recreational opportunities. Discover all Winnemucca (NV) has to offer by making Candl...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Elevator
TripAdvisor
Excellent
186
Very Good
75
Good
25
Reasonable
10
Bad
5
Business
59
Couples
96
Solo travel
26
Family
84
Friends getaway
9
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 14 June, 2021
The room was clean and the staff was somewhat friendly; however they allowed a 1-1/2 year old's birthday party to happen in a room across the hall and a couple of doors down. That party lasted until around 10:30-11 at night. It sounded like they were doing the river dance above us. We know it was a party because my daughter spoke with a lady bringing in balloons at about 7:00 p.m. We had a long 2-day drive and wanted some rest, that's why we booked at a suites hotel that caters to business people. We called and spoke with staff multiple times and they just kept saying "we'll check into it" only to do nothing and never get back to us on what was happening. They never offered to move us or help in any way, so we ended up wearing our air pods to get some rest. Also, nothing for breakfast offered and not even coffee available. Way too expensive to have to deal with what we did. Would never do that again.
kendrah527
Reviewed 6 June, 2021
Don’t book a room here. It’s has a high review rating but certainly hasn’t earned it. After entering the room we had been assigned, we noticed that the beds didn’t look properly made. Upon close inspection my son found there was hair between the sheets and dirt on the covers. Not only that but we also found a half empty bottle of wine in the refrigerator. I went to the front desk to let them know we needed another room. The clerk was very nice and moved us to another room. That evening I was looking at my credit card account and saw that not only were there charges for the room I booked, but there were additional charges from Candlewood. Apparently when the man at the front desk gave us the second room he also charged us as though we had booked a second room. He didn’t mentioned to me that he was going to do this. There was also the $20.00 placed on my card for incidentals that wasn’t removed until I contacted the manager a few days later. The clerk on duty the next morning said she didn’t know what to do about the charges and told me to contact the manager to have the charges removed from the card and gave me her manager’s business card. It’s very frustrating that I was charged twice for the room but doubly frustrating that I had to take time out of my vacation to request a refund for something I never should have been billed for.
boxie61
Reviewed 29 May, 2021
Suite with kitchen. Self-made breakfast made our stay more healthy and affordable. Our room was like a mini house-perfect for one night. Two chairs for dining plus one lounger. Well-equipped with outlets. Good bed and pillows. Well located. Hood service. Easy parking.
Trail49854218913
Reviewed 24 May, 2021
The staff was very accommodating to allow an early check-in (btwn 11-12) so my ill wife could lie down and rest. Thank you! It was very clean and quiet during our visit. The beds are comfortable. There are a couple of walkable eating options (Koreana!!!) and the liquor store across the parking lot.
wna66
Reviewed 10 May, 2021
We’ve been staying in this hotel twice a year, except last year due to Covid, since 2014. Great staff, great gym, the two room suites are wonderful. We always travel with a big dog. Love their policy. This year we were on the second floor near the elevator, and all was quiet until 7 PM. Then it was like being inside of a drum. Suddenly and for hours it sounded like the guests above us were rearranging furniture and using the room as a gymnasium. I thought possibly this had to be noise from the elevator moving and so forth. How could people be in such constant motion? However it did seem to be all above us. Otherwise this was the same well run hotel we expect each time. We did reserve the two room suite and brought groceries for dinner only to find that the room was stripped of all utensils and pans and dishes, etc. we appreciate very much the caution taken and ordered out instead. Perhaps this is mentioned on the website but was not mentioning on the phone beforehand. We will be back. Perhaps reserve a room on the top floor.
Tylasor