Nice but they missed the mark for the price.
Reviewed 18 September, 2021
Was expecting real cups and mugs in the room.
Breakfast had very little to offer around 8:30.
Furniture was nice, shower was disappointing.
They want 200 words so this is just filler.
This review app needs to be fixed.
I shouldn’t have to put in anymore than I want to.
week end getaway
Reviewed 14 September, 2021
room smelled of either wet dog or musty either way very noticeable, pool area was very nice, back area with grill was clean and enjoyable, breakfast was so so, toast and cereal with packaged cupcakes.
Stay in the dells
Reviewed 13 September, 2021
Overall a good stay but disappointed there was no hot food for the continental breakfast. The desk persons were rude at times as I went to ask for a cup of coffee and the person behind the desk rolled her eyes at me and huffed under her breath.
Redeemed the dells for us!
Reviewed 8 August, 2021
I absolutely love this hotel. I have a 4 and 13 yr old. It's hard finding something for both of them. This hotel had a little pool for my little guy and bb hoops in the other pool. I love the log cabin feel. You redeemed the dells for me. We came and stayed at mt Olympus and was mortified. this hotel absolutely made our stay amazing. And wristbands to the water park were the best. See you soon!
Many unfortunate experiences, and some good ones!
Reviewed 21 July, 2021
When we entered our room, one of my friends immediately said, "it smells like cat pee!" I could smell a little something off, yet my other friend and I, who each have two cats, said we didn't smell it. Our other friends who came later came in, and said, "yes, we smell it too!" Later, when we mentioned it on our way out, we were told that cats aren't even allowed, just dogs. When we checked in, we were told that Housekeeping would NOT be cleaning our room during our two day stay, and that we would need to bring our used towels downstairs to the front desk, yet on the website, it says "Daily Housekeeping." That was bad enough, THEN we find out that the supposed HOT breakfast, with eggs, waffles, etc. that is also on the website, and in Wisconsin Dells coupon books, is NOT a HOT breakfast, and is a "Continental Breakfast" with only cold items! It also is VERY STRANGE that next to the front desk they have two pots of coffee/hot chocolate that THEY have to serve us, because of Covid restrictions. It wasn't convenient, especially when there is a line at the desk! On top of all THAT, we were told by one person at the front desk that the Adult Swim pool hours were from 8-10 PM, yet as it turned out, they were from 10pm-12am! So there were MANY children under 18 in the pool playing basketball, or splashing around, etc.! The hot tub was WAY TOO HOT, and overfilled-bubbling up past the ladder, so it was hard to see the steps! On the GREAT side, as an AmericInn guest, you'll get free access to Chula Vista Resort & Waterpark. THAT WAS AWESOME, and we had SO MUCH FUN!! THANK YOU!