Based on 1363 review
Select the date of your trip
This lovely hotel can be found in Wilmington. This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Corporate travellers will appreciate the convenience of the establishment's business facilities ideal to have a productive day of work.
Check-out ends at: 11:00
Stunning view & that’s it
Reviewed 2 december, 2021
The view of the beach is gorgeous, but the hotel is old and run down at the core. The hotel has tried to give it a “facelift”, but the amenities are old. The beds squeak. The water smells like rotten eggs. The furniture is old, worn, and dirty. The cleanliness of the rooms is subpar. There is only one lock on the door that opens to an outdoor hallway. Save your money and time and just book elsewhere.
Superior Customer Service!
Reviewed 12 november, 2021
Of course this resort boasts beautiful views, accommodating room options, and a great restaurant. It's really the exemplary dedication to customer service and the customer experience that sets them apart though. From my first phone conversation with Shane to set up our reservation, through the stay and check out - superior customer service from all members of staff in every department. When in Wrightsville, this is the only place we stay.
Reviewed 24 october, 2021
This resort location is great with a good view of the beach. Check in was quick and easy and there was plenty of parking. However, this resort is in need of major updates and better attention to cleaning. Not only was our room (#314) not clean, but the hallways are discussing. There were huge dead water bugs in the stairway and hallways. Someone spilled something in a cup and for two days the spill was not cleaned up. The bedroom in the suite was not large enough to have a king size bed and additional furniture. We barely had room to move around. The cheap blinds in the bedroom were broke, creating a privacy issue. We had to place pillows at the windows to cover them. The headboard had a disgusting substance on it. The bathroom had mold in the ceiling, shower and floor. The front desk clerk, Kenny responded immediately and tried to make it right. However maintenance responded a day later after bringing this to there attention. Additionally the water has a horrible sulphur smell. I was afraid to shower and used bottled water to brush my teeth. Not worth the amount the owners are charging to rent. I will not stay here again nor refer anyone to stay here. There are much cleaner, nicer options at Wrightsville Beach.
Reviewed 4 october, 2021
We have always loved our visits to Shell Island! Staff is super helpful. On our last stay, we needed new sheets and housekeeper Brian was so kind and helpful! Thank you!!! Great place to stay! Beautiful views of the beach and marsh!
Shell Island Resort
Reviewed 3 october, 2021
Very nice place to stay. First time for me and hubby. Told friend about this resort and they decided to give it a try also. Will go again for sure. Nice room. Service was great. Loved the location of resort.