Tru by Hilton Wytheville

We stayed for one night with our three children. We appreciated the quick check in and complimentary breakfast. There was a wide selection of food available. Unfortunately, the shower had only lukewarm water. The sheets were wrinkled and the pillows were thin. When our daughter spilled water, the wipe came up dirty as if the floor hadn’t been mopped. The coin laundry is a huge bonus when traveling with kids. The atmosphere was family friendly. There were other families with young children in the lobby and no one seemed to mind them being silly and having fun.

First time at a TRU hotel. Very clean with great amenities and breakfast. Will definitely stay again if available during travel. I loved the soap dispensers and the bathroom was clean and modern. Only challenge was the child safety electrical plugs to charge my laptop.

Stayed on our way driving home to Texas. Hotel is newer and is set off in the distance by itself. This is both good and bad in the location. My only complaint and this would be something for other future guest to take note. We stayed in one of the rooms that is right off the interstate. The road noise was really loud considering the new construction of the hotel. I would have thought the building would have been better sound proofed. What would have been better would have been to set the hotel further back... it's not like they didn't have room since it it set off from the other hotels. Luckily, the A/C kicked on and the loud hum from it drowned out the road noise and I was able to get some sleep... but still not a complete rest full sleep.

The beds are on pedestals, around the edges are filthy. I complain and got a different room, but same problem. For a new hotel it is pretty beat up. Scuff marks all over the walls. Our first room had a big patch behind the door. I'm disappointed.

I loved our stay. But, there was a BIG problem with your pool that I can’t stay quiet about. Both my kids feet got all scratched up from the bottom of the pool, and not only theirs, but this little girl had to be carried out by her mom bc she was crying due to the scratches. I’m not sure what the bottom of your pool is made of. But, it is a dangerous flaw. And, really we should have went straight to the desk about it, but i didn’t know it was my sons feet too until we left. Which means, it’s your floor of the pool, not because the kids were scraping their feet on the floor, it was just from walking in it. Other than that, I really liked our room and bathroom and it was very modern and clean. I did not like the breakfast, I felt it was like a school lunch and not very creative. I know due to COVID things are different, but I still would’ve liked better options that reflect the price you pay for your stay there.