Sofitel Legend Peoples Grand Hotel Xian Hotel

Was not expecting a lot from a weekend stay in Xian to see the Terracotta Warriors but was absolutely delighted at this hotel. Staff were excellent and a special mention to Danny (hotel manager) and Frank (concierge) who both went out of their way to make our stay memorable. Top people who didn't baulk at any of our silly requests including wrapping up our porcelain pottery purchased at the market. Rooms were amazing and large. We are a family of 5 so had 2 rooms. The kids enjoyed running between the rooms so apologize to any of the other guests for the constant patter of feet! If you're lucky enough do go for the upgrade where they serve snacks and drinks at 530 pm. Well worth the extra money as the drinks and foods substantial. Breakfast is also very good and there's some very good local options that you can order - I'd strongly suggest you try those. Small gripe was the eggs Benedict was not that good with a poor choice of bread (almost like a burger bun) and the waffles over cooked but everything else was very good. Only minor issue I had! Restaurants associated with the hotel were also very good especially the local Chinese restaurant. Very very good local noodle offering that was great Value for money. There was also a nice Japanese restaurant which was pretty good but next time I'd go straight to Chinese restaurant. There's also an excellent gym, very clean nice sets of weights and machines. The pool also has a life guard full time which was comforting to know. And he was very attentive watching out for our kids the entire time. I was impressed he was so attentive! There is also a garden behind the hotel and it's very central to the key tourist areas. Overall probably the best hotel I've stayed at in China with well trained staff.

This is my first time staying in an Accor Hotel. When I booked the hotel, the butler service team contacted me for arrangements. I got an upgrade to a suite and there were a lot welcome amenities prepared in my room. The hotel was artistic and the room was very nice. The highlight of my trip is the service of the hotel. My butler, Maria is the best. She helped me a lot during my stay, she gave me a book which is regarding the hotel and showing the history of the hotel. The cover has drawings of me and my grandmother, she also wrote some poems to me on the book. This is the warmest gift I have ever received. Also, Elle from the 1953 bar, Frank from the concierge, Inner from the front desk, they were all fantastic! The stay was memorable and amazing!

We stayed here for a week in mid-January and used it as a base to explore all that Xi'an and the surrounding area had to offer. Which is a lot! The hotel was very quiet. It is well located and easy to access the City Walls as well as the centre of Xi'an. The staff are wonderful and clearly extremely well-trained and focused on providing a superb level of guest experience. Which they really did. My wife and I were very touched and have very fond memories of our stay here. There are a range of dining options in the hotel where the quality is great. Absolutely faultless stay - really a top level establishment.

I have been in and out of China since 1976, visiting all provinces including Tibet and have stayed at many fine hotels throughout the country. For many years my top choice was the Peace Hotel on Shanghai"s Bund. But since it opened The Peoples Grand Hotel has been my favourite hotel in China. Excellemy facilities, excellent location, a very stylish hotel very well managed with extremely efficient and very friendly staff.

This hotel was elegant and the service impeccable. My room was beautifully appointed and extremely comfortable. One lovely additional service was "happy hour" where hotel guests can enjoy something of their choice to drink, and a buffet was available to make the experience complete. This was unique and appreciated. The hotel was also in walking distance of a lovely park and other restaurant options. I would stay here again without hesitation. The staff was amazing.