Hacienda Chichen Resort

Starting at

$ 185

TripAdvisor Review

Based on 922 review

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Situated right next to one of the entrances to the excavation site of the Maya settlement in the leisure district of Chichen Itza, this single-storey hotel is an excellent base for archaeology and nature lovers alike. For a fresh and exhilarating start of the day, guests can take a dip in the outdoo...

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Property Info

Situated right next to one of the entrances to the excavation site of the Maya settlement in the leisure district of Chichen Itza, this single-storey hotel is an excellent base for archaeology and nature lovers alike. For a fresh and exhilarating start of the day, guests can take a dip in the outdoor swimming pool or have a cup of strong coffee on the sun terrace. Whether they have been exploring the ancient ruins, hiking around the area or just enjoying the local culture, the spacious air-conditioned rooms will prove a welcome place to relax at the end of the day. The cosy on-site restaurant ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
Business Facilities / Facilities
Meeting RoomsBusiness Center
Reception services
ConciergeLuggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlySheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedCoffee / tea in common areasSupport for excursions / ticket purchaseBar / LoungeEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services,

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    471

  • Very Good

    290

  • Good

    106

  • Reasonable

    40

  • Bad

    15

Travelers profile
  • Business

    2

  • Couples

    457

  • Solo travel

    24

  • Family

    225

  • Friends getaway

    71

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Terrible! Don't stay here

Reviewed 27 november, 2021

In the night, our ceiling became covered with ants, they dropped down onto our faces, pillows, beds, etc. With little white larvae. It was around 11pm and we couldn't find anyone to the help us. Eventually I woke up someone sleeping on the couch and showed him the problem. Others had to come verify before getting us into a new room. I had my very young children with me and we got to sleep around 2 am. They didn't refund our money or make any other accommodations for us. Terrible customer service.

sfH1887YC

Tropical getaway

Reviewed 24 november, 2021

This was our second time staying at Hacienda Chichen, this time with friends. It is a great place with cute little bungalows, great for hanging out with your friends. There are hammocks and chairs and a table at the bungalows. The pool is huge and very nice. It is a very quiet place with beautiful gardens, huge trees. Unfortunately the private access to Chichen Itza was still closed. Didn't try breakfast, but dinner was very tasty. When we got there early in the day we were welcomed to use the pool and the rooms were ready very soon. Don't try to get a cappucchino as it will take forever and it costs a fortune, you can get a dinner dish for what you pay for two cappucchinos.

TheSwissicans

Absolutely breathtaking!!!!

Reviewed 5 november, 2021

My boyfriend and I had the pleasure of staying in this tropical oasis for our 2 year anniversary and let me just say we were blown away by its beauty!! The resort itself is in the middle of the jungle and is surrounded by vibrant flowers and lush vegetation. The service, rooms, and food was absolutely impeccable, I was truly amazed by how excellent everything was for the price that we paid. We will 100% be coming back to this hotel and HIGHLY recommend it to anyone looking for a place or a weekend getaway! Thank you for everything Hacienda Chichen!

613lexit

HIDDEN GEM

Reviewed 29 august, 2021

We recently had the joy of staying two nights at this little gem. What a treat!! First the caveats. This hotel is not geared to those looking for large properties with tons of amenities and it is as different to a “big-box” Cancun hotel as it gets. This is a very very small hotel with around 25 rooms. The rooms are rustic without TV, phone or  WiFi access and WiFi access in the common areas is patchy. (It is probably better geared to European / Antipodean clientele rather than North American clientele). Why stay here?  First,  the location is great for Chichen Itzá / Ek Balam; staying in the area will give you the opportunity to explore the local ruins first thing in the morning and avoid the crowds driving up from Cancun AND the mid-day heat. (A dive in the pool after visiting Chichen Itzá was great!). Second, the setting is truly idyllic: an old Spanish hacienda (with its own little chapel) nestled amongst mature palm trees and a beautiful garden. Lastly, the food is unique and the execution is outstanding. By far the best food we had in 12 days in Yucatán. If you are a foodie this is your spot. Would love to go back!!!

Nos_qui_sumus

Heaven

Reviewed 26 august, 2021

Ideally located in a tropical garden, with nice bungalows, a superb swimming pool, a great spa service (I recommend Chocolate massage). Th restaurant is also offering high level service and excellent food. Hacienda Chichen is a great place to stay d’or more than a day.

LLAS78