HOTEL MESON DE LA MERCED

Starting at

$ 70

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Interior Entrance
Room

TripAdvisor Review

Based on 161 review

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Property Location With a stay at Hotel Mesón de la Merced in Zacatecas (Zacatecas Centro), you'll be steps from Historic Center and 7 minutes by foot from Zacatecas Cathedral. This hotel is 0.3 mi (0.5 km) from El Cubo Aqueduct and 0.3 mi (0.5 km) from Sierra de Alicia Park. Distances are displaye...

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Property Info

Property Location

With a stay at Hotel Mesón de la Merced in Zacatecas (Zacatecas Centro), you'll be steps from Historic Center and 7 minutes by foot from Zacatecas Cathedral. This hotel is 0.3 mi (0.5 km) from El Cubo Aqueduct and 0.3 mi (0.5 km) from Sierra de Alicia Park. Distances are displayed to the nearest 0.1 mile and kilometer.
- Historic Center \- 0.1 km / 0.1 mi
- Hidalgo Avenue - 0.2 km / 0.1 mi
- El Laberinto Municipal Market - 0.2 km / 0.1 mi
- Palacio de la Mala Noche - 0.3 km / 0.2 mi
- Juarez Garden - 0.3 km / 0.2 mi
- Arroyo de la Plata Mar...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Pool and wellness facilities
Indoor pool
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfastSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableElectrostatic spraying used in disinfectionShower room adapted for wheelchairsBar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Business centerTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this resort include complimentary wireless InterneTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Enjoy recreational amenities such as a fitness center and bicycles to rent. This aparthotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.BalconyBusiness centerEnjoy a range of recreational amenities, including an attached winery, a water park (surcharge), and bicycles to rent. Additional features at this Tuscan-style country house include babysitting/childcEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourrestaurantElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    35

  • Very Good

    70

  • Good

    35

  • Reasonable

    11

  • Bad

    10

Travelers profile
  • Business

    14

  • Couples

    35

  • Solo travel

    6

  • Family

    67

  • Friends getaway

    21

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Cancellation covid-19

Reviewed 29 march, 2020

This is why I'm rating this hotel so low. Even though we didn't stay there. We made reservations on 12/08/19 before the covid-19 virus. We had to cancel out trip. We didn't want to take a chance of taking the covid-19 virus to Zacatecas. Called booking.com to cancel due to pandemic. They called the Meson. The person who answered said she was not authorized to cancel our reservation without charges. She said a manager would call. That never happened. I just saw that they changed my credit card. I wouldn't do business with Meso de la Merced and high should think twice before doing business with them. They don't care about the people in Zacatecas, their employees or their clients. I can guarantee you that we will not ever stay here again. I hopes this helps others before they make a reservation here.

labarajas12

Heart of historical district

Reviewed 25 january, 2020

Great little hotel in the historic district of Zacatecas. Great place to walk to many of the local attractions. Clean. Large rooms...lots of hot water. The beds were firm and comfortable. The staff were most helpful and polite. There is secure underground parking which is a bonus.

Christine R

Nice place with great location

Reviewed 28 august, 2018

I enjoyed staying at this hotel for many reasons -- nice room, in-room safe (a must for me), attentive staff, nice buffet breakfast, and great location. Although I didn't use them, the gym and the pool area looked nice. I speak Spanish, so I can't comment on the staff's English proficiency, but from my experience in Zacatecas, I would think that little English is spoken here. I didn't see one other American or Canadian in the four days that I was in this beautiful city.

PvrFederico

Good choice! Please read for more details

Reviewed 25 september, 2017

What It is your plan? If you are looking to have a fancy place, not your place. This hotel is located in the downtown near to all the fun you can find (or have) in Zacatecas. It has a parking of its own (in the night is very safe), which is very important to consider if you are visiting Zacatecas, the look of the hotel is a kind of the typical design of those hispanic years, colorful and warm. There is a kind of waterfall inside which is a nice detail. The people in the hotel is very kind, all of them. The rooms are clean, nice and with good space on bathrooms. There are breakfast available on the hotel and are very good including eggs, cereal, fruit, coffee, bread, etc.

jorgeg58

Two screw ups in two nights

Reviewed 28 august, 2017

The hotel is ok, however the service was not the best. We booked through booking.com but asked for 1 room with king size bed. They gave us a double bed room cause they were full that day. We played along but complained to the manager about their booking staff cause they called me earlier that night asking me to give them another credit card cause the one they had did not go through. I asked them to pass it again and refused to do so. I needed to insist and the card came through the second time. I tried to get the name of the lady and she hung up on me. When I told this to the manager she showed me the boucher of the first time they passed my card and the boucher says to pass the card again... She just heard me, apologized and told me that she was going to take measures with that lady. Anyway, second day there we asked for an iron as they are not kept in the rooms. The one they gave us liked all the water and made a mess in our room. They only apologized but did not offer a solution. Last but not least, the gym pictures are not real, most of their equipment is way older... from the 80's I won't be starying here next time I go to Zacatecas.

Rodrigo G