Reviewed 7 September, 2021
Rooms were clean. Hotel was slightly dated but for the price it is expected. Limited options on the all inclusive drinks. Could have done with more variety of foods in the buffet each day was the same and food quality wasn’t to great. We ate out for lunch and tea to avoid the buffet, but maybe if there is an option to stay room only I would recommend as food and drinks out is very cheap. For a 3* I think it was pretty okay. Good location from Zadar. No sun beds near pool only tables and chairs.
Reviewed 2 August, 2021
Starting with the positive, the staff were nice and my kids enjoyed refill beverages throughout the day and the buffet-style meals included in the “all-inclusive” deal. Unfortunately, that is where all-inclusive ended. I would like to suggest that the hotel spend sometime updating and refurbishing the rooms, they were small and run-down (to include the basic care of bathroom tile, light fixtures, etc.).
In addition to some renovations, I would also like to suggest the hotel re-imagine what “all-inclusive” can mean to a family. For example, the option of early check in, especially since flights are limited to the location. Another idea would be to offer bike rentals to explore the area, or SUP board rentals, or better yet, have brochures available for families to creatively add to their family holiday. If taxi’s are suggested as the primary mode of travel from the hotel to the city center, then hotel staff should be ready to call a taxi on behalf of guests, or at the very least, have a list of available taxi’s and notable price differences that could be helpful knowledge to your guests.
In sum, my family and I had a good vacation because we love adventure and are flexible, but the note that this is an “all-inclusive” stay is a misnomer. Remember, all that glitters on the website is not gold…our swimming pool certainly did not have a waterslide…which the website led one to believe. I do sincerely wish the hotel the best, because as I said, the staff were nice, but I would not necessarily recommend this particular hotel.
Reviewed 2 January, 2020
ALL INCLUSIVE - don't get too excited coz it is seriously basic! it wasn't expensive but at the same time, it wasn't cheap either.
the food in general were very mediocre from breakfast all the way through to dinner, and when i say mediocre, they were ALL very salty to probably disguise the tastelessness of it all.
the rooms were awful! hardly any space and felt like i was on a winter holiday as my room was freezing
the beach is right outside the hotel which was nice and just be warned that it's not your typical sandy beach but rather ROCKY which wasn't a problem but i was hoping to have known this beforehand
and most importantly - SERVICE! this was nowhere to be found!it may as well have been a SELF-SERVICE HOTEL! i've never stayed somewhere with honestly moody and unhelpful staff members!
i was a lone traveller and wasn't hoping to make bestfriends with any of the staff members but a little looking after & attentiveness never hurts your travellers. even maybe a smile would've helped! i wanted to WASTE my money on excursions but no one was willing to help me so good thing i didn't
a bad experience could've been compensated if staff members were at least friendly so hence why i'm leaving a bad review/rating.
maybe a refresher on customer service should be given to the staff and some minor improvements on EVERYTHING else can be done.
Cold welcome, cold water
Reviewed 18 November, 2019
I was on a business trip there. Unfortunately only this hotel had free rooms.
In a few words about the hotel:
A real socialist gem: it completely conveys the feeling of the 70' and 80', only the parking cars testify that we are no loonger in that age. Hot showering is almost a privilege. On the last day we touched the bottom: there was no water in the hotel. :) The mattress was like a trough or a "mobile-trench". The bathroom was dirty (and so does everyting else), even the revious guest's hair was in the shower tray.
Breakfast would have been almost acceptable, but since there was no water, also there wasnt coffe, tea or juice.
If you're a little more adventrous, sleep in your car instead. :)
Staff very friendly
Reviewed 25 October, 2019
Spent 7 nights all-inclusive with our friends. Friendly staff, no entertainment due to coming to the end of season. Pool freezing. Weather was excellent, 100 yards to the beach water was very clear. Food was excellent in the restaurant plenty of choice hot and cold. Room was cleaned and tidy every day. Plenty of wardrobe space. Would go back again.