Hotel Helios

Starting at

$ 33

TripAdvisor Review

Based on 95 review

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The Helios hotel is located in the centre of Zakopane, only 600 m away from Krupówki Street and 750 m from the railway and bus stations. Some of the most beautiful ski lifts of the Tatras Mountains are on the area surrounding the hotel. The hotel is perfect for families with children, groups of frie...

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Property Info

The Helios hotel is located in the centre of Zakopane, only 600 m away from Krupówki Street and 750 m from the railway and bus stations. Some of the most beautiful ski lifts of the Tatras Mountains are on the area surrounding the hotel. The hotel is perfect for families with children, groups of friends and business guests who wish to enjoy a comfortable stay with plenty of activities to do. The rooms at the Helios hotel are bright and spacious, with outstanding views of the Tatras Mountains. They are all decorated in a sober style with wooden furniture. The hotel also features a beautiful gard...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
Pool and wellness facilities
.
Reception services
Luggage storage
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningEssential workers only: NONon-smoking establishment24 hour receptionFree wireless internetWithout elevatorsAirport shuttle (surcharge)Babysitting or childcare (surcharge)Support for excursions / ticket purchaseMountain biking nearbyBreakfast available (surcharge)Bar / LoungeTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include ski storage, gift shops/newsstands, aTake advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    22

  • Very Good

    36

  • Good

    29

  • Reasonable

    2

  • Bad

    6

Travelers profile
  • Business

    6

  • Couples

    29

  • Solo travel

    16

  • Family

    19

  • Friends getaway

    13

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Two-Star Hotel with Grumpy Reception Staff

Reviewed 2 january, 2021

I stayed 6 days at Hotel Helios and I must say it was an experience like going back in time to communist Poland. Whereas the hotel facilities are acceptable, the real problem are the reception middle-aged ladies who really should get a proper customer service training. I felt more like in a hall of residence or boarding school in which receptionists behaved as if they were the real bosses. Be prepared for being shouted at and interrogated which room you are in, hotel main doors being closed at 8pm with reception unattended and you being stuck in the cold as well as any of your queries (or requests) being likely to be met with patronising answers as if you were scolded by a teacher. The hotel has very good location but the ladies at the reception (especially Malgorzata) should rethink how they approach hotel guests.

Tom R

All fine

Reviewed 12 march, 2020

Pretty basic hotel but did the job considering we weren't in the room too much. The room itself was very hot!! And considering we visiting in March when it was -2 we genuinely struggled to cool it down! The restaurant for the evenings is good prices & good food. The breakfast (that we paid extra for) was average. Good location overlooking great views though! we had to ask at reception for a hair drier as they aren't supplied in the room.

Lauren S

Perfect location and value for money

Reviewed 30 december, 2019

I had a single room for 6 nights inc breakfast for £110. It’s located overlooking a big park, walking distance (10 minutes) to the bus station and similar to the main shopping street. There’s a lovely restaurant and bar on site - 9 zloty beer, <20 zloty main courses. Friendly staff, most speaking really good English (my polish is very restricted). Nice room and bathroom with adequate storage and facilities. No English language TV. Light bulbs were a bit feeble. Bathroom blind covered most (but not all) of the window. Despite the minor faults, I’d definitely stay there again.

Andy_E_PADI

Room with a view

Reviewed 18 september, 2019

We chose this hotel for the price, location, mountain view and breakfast, and it didn't disappoint in those areas. The hotel is walking distance to the railway and bus stations, and has a couple of grocery stores nearby. The view to the mountains and the park was wonderful. The breakfast buffet was almost the same every day, but the food was tasty. We also had dinner at the restaurant once. We enjoyed our meals, and the price was more than reasonable. However, it was disappointing that the wi-fi was really poor, there was no hairdryer or a refrigerator, and the towels and bedding were threadbare. It also got bothersome to leave the room key at the front desk every time we stepped out. Electronic keys would be so much more convenient.

kasasagi

One off a kind

Reviewed 6 august, 2019

Good hotel value for money , clean rooms . Restaurant is very good . Not so expensive . The only small problem is there is no elevator. View from window is so refreshing and enjoyable . The scenery is so nice .

ribarnika