Hotel Puerta del Sol

Starting at

$ 46

TripAdvisor Review

Based on 250 review

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The hotel is located on one of the main avenues of the city, one block from the Gallery Theatre and the Plaza del Sol. It is also only 15 minutes from Expo Guadalajara. This family-friendly city and business hotel offers a total of 56 rooms, as well as a wide range of services to suit all tastes, su...

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Property Info

The hotel is located on one of the main avenues of the city, one block from the Gallery Theatre and the Plaza del Sol. It is also only 15 minutes from Expo Guadalajara. This family-friendly city and business hotel offers a total of 56 rooms, as well as a wide range of services to suit all tastes, such as air conditioning, room service, wireless Internet access, special events, parking, a bar and medical services. Guests are welcomed in the lobby, which offers a 24-hour reception and check-out service, hotel safe and currency exchange facilities. The hotel has a restaurant, while room service a...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
PoolOutdoor Pool
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Without elevatorsFast check-inAirport shuttle (surcharge)Smoking areasReception with wheelchair accessSupport for excursions / ticket purchaseSwimming pool with wheelchair accessIlluminated path to the entranceMultilingual teamUmbrellas by the poolQuick checkoutUncovered parkingBreakfast available (surcharge)Bar / LoungeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Free self parkingEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baSpend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baNo rollaway/extra beds

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    168

  • Very Good

    52

  • Good

    18

  • Reasonable

    7

  • Bad

    5

Travelers profile
  • Business

    52

  • Couples

    48

  • Solo travel

    20

  • Family

    82

  • Friends getaway

    26

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

worst hotel I have ever stayed

Reviewed 25 october, 2020

The hotel had cockroaches. We asked to move to another room, and the other room smell so bad. We spoke to the manager and she couldn't do anything about it because the other rooms were occupied, then, the toilet was clogged and it took them several hours to help us. What type of hotel is this.

M7097MFjuang

Nope

Reviewed 14 january, 2020

It’s a really old hotel. Though the staff is really nice, the hotel isn’t. The rooms are cold and dark, and the images shown here aren’t like the hotel really is. It is located in a really noisy street.

ximenita_44

Good value, large room, inoperable toilet

Reviewed 22 december, 2019

Booked this hotel as last-minute accommodation, only about 35 USD for one night, two people. The hotel is easy to find, located near a major shopping centre called Plaza del Sol. The room was very large, didn't feel cramped at all. Unfortunately the toilet was inoperable, there was almost no pressure during flushing and it took 15-20 flushes over a period of hours to get things to go down. WiFi was reliable. The room had very thin walls and windows, and the walkway in front of the room was heavily trafficked, leading to me waking up in the middle of the night at least three times after hearing loud footsteps, voices, or sounds of luggage rolling past. Luggage was stored for free upon departure, late check out time of 13:00. Agreeable staff and would stay again, although next time I'd be more insistent on having a working toilet.

youyouxue

Good value

Reviewed 11 october, 2019

The reason I’ve given 4 stars was for the great value, the WiFi only worked with 1 device. The staff don’t speak any English so you might struggle if you don’t speak Spanish. It’s very clean inside and out and the pool looked clean but we never used it. Nice gardens, small gym. The room had 2 beds, they were hard and the en-suite was cramped. It was in a good location for the shopping mall and it has a restaurant. The biggest downside was the noise, you can hear everything, someone coughing in the night, TVs etc. I don’t think that they have any soundproofing.

alligatorman75

Clean, comfortable room in great location

Reviewed 8 october, 2018

I chose this hotel for it's proximity to Plaza del Sol, the good reviews I read, and the price. I was not disappointed. Plaza del Sol is a few blocks away or 40 pesos for a taxi. The hotel has a private driver who is friendly, professional and charges a reasonable price. I was impressed with the super friendly staff, I'll definitely return.

Jultime61