worst hotel I have ever stayed
Reviewed 25 October, 2020
The hotel had cockroaches. We asked to move to another room, and the other room smell so bad. We spoke to the manager and she couldn't do anything about it because the other rooms were occupied, then, the toilet was clogged and it took them several hours to help us. What type of hotel is this.
Reviewed 14 January, 2020
It’s a really old hotel. Though the staff is really nice, the hotel isn’t. The rooms are cold and dark, and the images shown here aren’t like the hotel really is. It is located in a really noisy street.
Good value, large room, inoperable toilet
Reviewed 22 December, 2019
Booked this hotel as last-minute accommodation, only about 35 USD for one night, two people. The hotel is easy to find, located near a major shopping centre called Plaza del Sol. The room was very large, didn't feel cramped at all. Unfortunately the toilet was inoperable, there was almost no pressure during flushing and it took 15-20 flushes over a period of hours to get things to go down. WiFi was reliable.
The room had very thin walls and windows, and the walkway in front of the room was heavily trafficked, leading to me waking up in the middle of the night at least three times after hearing loud footsteps, voices, or sounds of luggage rolling past.
Luggage was stored for free upon departure, late check out time of 13:00. Agreeable staff and would stay again, although next time I'd be more insistent on having a working toilet.
Reviewed 11 October, 2019
The reason I’ve given 4 stars was for the great value, the WiFi only worked with 1 device. The staff don’t speak any English so you might struggle if you don’t speak Spanish. It’s very clean inside and out and the pool looked clean but we never used it. Nice gardens, small gym. The room had 2 beds, they were hard and the en-suite was cramped. It was in a good location for the shopping mall and it has a restaurant. The biggest downside was the noise, you can hear everything, someone coughing in the night, TVs etc. I don’t think that they have any soundproofing.
Clean, comfortable room in great location
Reviewed 8 October, 2018
I chose this hotel for it's proximity to Plaza del Sol, the good reviews I read, and the price. I was not disappointed. Plaza del Sol is a few blocks away or 40 pesos for a taxi. The hotel has a private driver who is friendly, professional and charges a reasonable price. I was impressed with the super friendly staff, I'll definitely return.