Based on 331 review
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This lovely hotel can be found in Zermatt. Located within 50 metres from the town centre, the null allows easy access to all this destination has to offer. The null is within 200 metres from the slopes. The null is close to the city's main public transport connections. A total of 30 30 are available for guests' convenience. Moreover, there is a wireless Internet connection available on- site. The reception desk is not open throughout the day. Cots are not available at Allalin. Guests staying at Allalin can take advantage of the transfer service offered. This null features a choice of different...More details
Check-out ends at: 11:00
Pool and wellness facilitiesTurkish bath.
Reception servicesLuggage storage
Not a 4-star experience
Reviewed 29 august, 2021
Having read some of the previous reviews we had some reservations about this hotel. However for two nights we would give it a try. First of all we have been to 130 countries and at least 10 times to Switzerland. We have a lot of experience to base this review on. We needed a PCR test the day before we left (the day after we arrived). We went to relevant local website and wrote to the physicians mentioned there. Unfortunately they said they could not do it in time. We then asked the hotel but they only referred to the same website. Fortunately one of the previously doctors referred us to a clinic which was not listed. They were very efficient and friendly and we got it done. I am not totally sure but we think we got a “free ride” with the shuttle from the station. There was another couple there. When we arrived the manager spent 15-20 minutes on chatting with this couple instead of also checking us in. They also got different welcome drinks than us and we have no issue with a “VIP status” (if there was one). But she could have chatted with them after having checked us in. The website we looked at to read about the room said Mountain View (Matterhorn). Unfortunately this turned out not to be the case. We got the cemetery view instead. I tried to change on site but was told that I got what I booked (meaning a cemetery view as opposed to the Matterhorn view I thought we had booked). I am not saying we did not get what we had booked but I did not have the best service feeling from this. The breakfast was decent (very friendly staff down there) but no hotel restaurant. The shuttle should also be free and not CHF 5 for 700m. The TV selection was good to be in Switzerland and the internet was very good. The bathroom though was not at all on par with what you would expect. It is ok for two nights but it is not a 4-star establishment.
Reviewed 21 december, 2020
We came for 2 nights and everthing is paced, balanced and harmonious - from the service to the room and spa. Definitely the best 4 star hotel in Zermatt. We will come back again. Thank you for the great hospitality.
5 star service
Reviewed 11 august, 2020
Loved the place! The spa was amazing! Very decent size for such a small hotel. The staff of is looking after us so well: - at breakfast we were always offered a refill and the waitress would also check on us to ensure we have all we need. - we receive a nice personalised letter on the last evening to thank us for staying with them. Such a nice touch. - there’s even a turndown 🤩 !!! That’s what I would have expected for a 5* hotel ! The location is great, so nice to have a balcony (especially in summer) and everything is so clean ! I’m only sad I did not get to join the happy hour (a free drink at the bar between 15-1800hrs). Many thanks to all the team, I definitely recommend this place.
Swiss hospitality at its best
Reviewed 21 june, 2020
We spent the weekend as a couple in the Swiss Alpine Hotel Allalin. First of all, I want to mention the beauty of the building with its wooden ceilings and many rooms with the direct view to the gorgeous Matterhorn. Our check-in process was quick and we were already positively surprised by the delicious welcome drink. A little issue of a dirty toilet (where people work, mistakes happen) was resolved immediately and the quick apology with a generous amenity impressed us a lot. In general, the staff was extremely attentive, the breakfast was delicious and the beds comfortable. We were also given all the info needed to discover the region. So all in all, a place we would love to return and recommend anyone who would like to discover Zermatt.
One of the best views ever!
Reviewed 15 april, 2020
I stayed in this hotel in June 2018. It's not far from the train station. The neighbourhood is very nice. Hotel is quite comfortable. Booked a room with a view of Matterhorn. One of the best decisions ever! The balcony was huge. Saw the Matterhorn at dusk and then saw the first sunlight fall on the peak. One of the best moments ever! Requested for a delayed check-out (by an hour) and they happily complied. If I ever travel to Zermatt, I will like to stay here again.