Hotel Zihua Caracol

Starting at

$ 42

TripAdvisor Review

Based on 63 review

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The hotel is located in the touristic area of La Madera only 100 metres from the beach, surrounded by bars, restaurants and only 10 minutes walking distance to the centre of Zihuatanejo. The hotel has two restaurants, a business centre and meeting rooms for 100 people for parties or conferences. Ren...

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Property Info

The hotel is located in the touristic area of La Madera only 100 metres from the beach, surrounded by bars, restaurants and only 10 minutes walking distance to the centre of Zihuatanejo. The hotel has two restaurants, a business centre and meeting rooms for 100 people for parties or conferences. Renovated in 2009, this beach hotel has 30 guest rooms and welcomes guests in a lobby with 24-hour reception and check-out services. Facilities include a hotel safe, TV lounge and a café. Internet access, a car park and a garage are also provided. The rooms have balconies overlooking the ocean or the p...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
Business Facilities / Facilities
Meeting RoomsBusiness Center
Reception services
Luggage storage
Contactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentMasks available to guestsimposition of interval between guests' stays 24 hours24 hour receptionProtective clothing available for guestsFree wireless internetWheelchair access (there may be some limitations)Without elevatorsFast check-inReception with wheelchair accessSupport for excursions / ticket purchaseMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, wedding services, a

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    17

  • Very Good

    18

  • Good

    16

  • Reasonable

    6

  • Bad

    6

Travelers profile
  • Business

    5

  • Couples

    19

  • Solo travel

    6

  • Family

    15

  • Friends getaway

    13

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice stay at the Caracol.

Reviewed 29 february, 2020

We really enjoyed our stay. The hotel was 5 min from a beach and close to many restaurants and markets. The room could have used a coat of paint but it was clean, nice beds, good sized bathroom with lots of hot water. Lovely swimming pool. Breakfast was included and was good with a varied menu. Staff were wonderful especially Gerardo on the reception desk, Lenin and Perla in the restaurant, Adriana who cleaned our room and maintenance staff were polite and pleasant. There is also an outdoor evening restaurant but service was slow and food average. There was an outdoor terrace outside the room and easy to meet other guests and enjoy the heat!

377486

Wonderful area

Reviewed 3 july, 2019

Two girlfriends and I stayed at ZhiuaCaracol in Feb 2019 for the first time. Was a little shocked at the rooms, the hotel is very old and the rooms could use an update but the plentiful hot water was appreciated.After a day we were in love with the area- Calle Adelita and Madera beach. The staff were great, very friendly the breakfast each day was awesome. Tried the rooftop restaurant one evening and were impressed. Food and drinks were great. The best part of the hotel was the pool. Used that a lot after walking back from centro each day. Early morning coffee could be found just down the street and it was the best coffee I have ever had. After staying in centro for several years the peaceful quiet nights were wonderful. Felt very secure in the hotel. The main drawback to the hotel is not having fridges in the rooms.

lhadd0w

Staying new places

Reviewed 16 march, 2019

I found it very expensive for what was offered. Glad we had our paperwork with at check-in. Desk clerk wanted 400 more peso's. When I had paid on line in full. No view. Looked like a nice pool we did not use it. On the good side of our stay, we did eat at the restaurant. This view was beautiful looking out and seeing the bay of Zih. and the food was excellent. Thank you to that staff.

Bud4me

Short stay

Reviewed 3 march, 2019

Booked online thru Expedia, seamless booking. Given 3rd floor room away from the street and overlooking pool. Not perfectly clean but still ok. Small old pillows, hard to get more, told by front desk to wait till next day though there were other staff around so we asked them. As most flights from N. America come in at late aft. It would be good if they had more night staff. Pool nice and area around it nice though lacking shade. Areas to sit outside each room great! Breakfast included was great and service and hours for this excellent! Very short walk to beach. No costs added at check out :o). Some other were loud partiers on first night and kept many others awake, this should have been addressed asap by staff. Stairs are required for rooms, breakfast, check in and pool. Stayed 2 nights.

Angela O

First time

Reviewed 24 february, 2019

As this was my first time visiting Mexico I really don't have much to compare. But I did go see other hotels in this area and must say that my stay at Caracol was lacking. The rooms are very sparse. The rooftop bar didn't open til 6:30. The pool is wonderful. Staff was very helpful and friendly. Great location and peaceful.

Karen C