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Clean and comfortable hotel option
Opinión escrita el 14 de Julio de 2021
Clean and comfortable hotel in Abingdon, right off of I-81. Location is great for a trip as there are several restaurants close by and it's just a couple minutes drive into downtown Abingdon, the Cinemall movie theater, and the Virginia Creeper Trail. Our room was clean and the bathrooms have been re-done to allow for a glass door shower instead of the crusty old tub configurations you find in some hotels, so that was nice. They have a small pool but we didn't use it. Breakfast is a little tricky because they have the self-service breakfast area blocked off for COVID related reasons meaning that a hotel staff member has to do all of the prep work. But they were perfectly helpful and efficient cooking eggs and waffles so the food made to order and still hot, even with several families eating at the same time. Check-in and check-out were efficient, plenty of parking, and the front desk staff were professional and polite. Would happily stay here again.
Opinión escrita el 19 de Junio de 2021
Big mistake. My husband travels the I-81 corridor twice a month for work, having to make an overnight stay. Unfortunately, we chose this hotel for a stopping point at which time he arrived at 11pm. He went in and went straight to bed without ever unpacking his bags. Approximately 5 am the next morning he woke up thinking he was having a heart attack and was taken to the hospital by ambulance. While waiting for EMT’s he asked about his bags and the clerk said not to worry…they would hold them. I called while on the from 5 hours away and asked the clerk what hospital he was taken to. The clerk was nice but told me not to worry about the luggage, that they would hold it. That put my mind at ease. Later in the afternoon, I left the hospital long enough to pick up luggage. I was then informed I was being charged for an extra night, because instead of putting the luggage in a storage room, they left the luggage in the room. They also increased the rate for the night the room he wasn’t there. Upon explaining that no one said anything about an extra charge, there was nothing but “sorry.”
Even though this was a good stopping point, we will make sure that he never uses this hotel again. They will be missing more money than they cheated us out of for sure.
They do everything right!
Opinión escrita el 14 de Mayo de 2021
Despite Covid, this hotel figured out how to serve hot breakfast with varied items. The rooms are very clean and comfortable as were all the common areas. Nice sunny patio in the back. I've stayed several times and the staff is always friendly and knowledgeable -- they have noted my preferred room and welcome me as a returning customer. It's nice to sit in the dining area and lobby (will be even better when Covid limits are lifted). Convenient and modern, large bathrooms and comfortable beds, good parking. The pool is more for taking a dip than doing laps but the workout room is fine. Highly recommend.
Very nice hotel
Opinión escrita el 1 de Mayo de 2021
This is one of the best Fairfield’s I have stayed in. Seems brand new. Staff was very friendly and recommended a nice local restaurant that turned out to be great. Very clean and spotless hotel. The only negative was the breakfast the next morning was not self service but served by a staff member. (Probably due to Covid.) Would definitely stay here again.
Great, last minute stay
Opinión escrita el 13 de Abril de 2021
Was very thankful to find this hotel on our trip last week. We tried stopping miles and miles up the road with NO rooms available. This was a very new, clean property. Location was very convenient to check in, take belongings to the room, grab a bite to eat, and then sleep. We did not explore the property or have much interaction with staff aside from checking in late at night. Front desk rep was very friendly and welcoming. The room itself was clean, the beds were very comfortable, pillows were comfortable. Would recommend staying here if you need a place in the area.