Krystal Beach Acapulco

TripAdvisor Review

Based on 2336 review

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El Paraiso en Krystal Beach Acapulco En Krystal Beach Acapulco, un hotel en la playa con 400 habitaciones de 19 plantas tiene a su disposición 2 bares, 2 restaurantes y 1 snack bar, así como salones para grupos y conferencias. Localizado en la famosa Zona Dorada de Acapulco, Guerrero. Con una exce...

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Availability

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Standard king vista montaña USD

These beautiful houses are located on the north side of the tower with views of the mountains. With all the amenities and services to enjoy ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 5 years

Immediate booking

Standard doble mountain view USD

These beautiful houses are located in a tower overlooking the mountains. Likewise, with all the amenities and services to enjoy an unforgett...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 5 years

Immediate booking

Standard ocean view USD

Rooms with a king or queen size bed. Exterior terrace with a spectacular view of Acapulco Bay. Large bathroom with watering, cable televisio...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 5 years

Immediate booking

Property Info

El Paraiso en Krystal Beach Acapulco En Krystal Beach Acapulco, un hotel en la playa con 400 habitaciones de 19 plantas tiene a su disposición 2 bares, 2 restaurantes y 1 snack bar, así como salones para grupos y conferencias. Localizado en la famosa Zona Dorada de Acapulco, Guerrero. Con una excelente ubicación frente al mar — justo en el centro de todo — nuestro hotel de Playa en Acapulco le ofrece a los viajeros de placer, familias, parejas y hasta a grupos de negocios la combinación ideal de amenidades y servicios; cómodas y espaciosas habitaciones, una excelente muestra de la exquisita ...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyKids Club
Reception services
Services / Luggage Storage24 hour reception
Cot available on requestAccepts major credit cardsGymnasiumWedding Service
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Food & Beverage
PubrestaurantBuffet RestaurantPrivate RestaurantCocktail Services
Transport options
Pool BarParking
Pool and wellness facilities
PoolOutdoor PoolDirect beach accessSPASPA
Business Facilities / Facilities
Meeting Rooms

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1249

  • Very Good

    344

  • Good

    334

  • Reasonable

    215

  • Bad

    194

Travelers profile
  • Business

    132

  • Couples

    406

  • Solo travel

    17

  • Family

    1434

  • Friends getaway

    259

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great place and service!

Reviewed 14 august, 2021

I stayed in the hotel for 14 days! It was really great choice! People was very friendly, room bug with great view :) perfect service everywhere. Mr Carlos and Mr Augustine made the stay very pleasant, very helpful with choosing the food ;) Really great service and help anytime!! Definitely recommend! Oh and the beach in from of hotel beautiful!

A253PYagnieszkap

Don't go here

Reviewed 4 january, 2021

The plan was to spend 2 nights at Krystal. Due to no internet in our room and the lack of social distancing we left after 1 night. We found that our car had been rifled through by their valets. Getting a c refund for the second night was met by a rude manager. For some reason they couldn't just refund the credit card but in s isted on wiring the refund to my bank account. The place is lacking in many things. The trash on the beach and the locals had no respect for others. Want drugs on a lady of the night no problem. Just walk down the street

Getaway138451

Was in February 2017

Reviewed 15 november, 2020

This hotel is from 1980th. Clean ,but not updated.good staff. Very polite. Policemen on the beach. Beach is funny- hundreds of selling person going thru your place. They sale all- from shrimp till silver rings and chairs. If you are looking quite this place is not for you. Food is good. Drinks is normal too.

Domovoi1

HORRIBLE COVID19 HOTZONE

Reviewed 31 july, 2020

This place is HORRIBLE- it is way over capacity for COVID19 restrictions, no one wears masks, the elevators are FULL, and the service is horrific. We were up until 130 AM because they had to find us another room with working A.C. after the first 2 rooms didn’t. Parking is PAY parking - so anything you save in the price of the hotel goes away after paying extras. Loud rough crowd and NOT okay with safety measures. Stay away.

W8563DOcassandrac

Nice attitude, nice place

Reviewed 16 july, 2020

I would like to stand out the good service and hospitality, good drinks, good meals and good attention of Oscar Nava and Antonio which is the waiter always were pending about our my family, in definitive I´ll visit this place on near future

danyam123