SpringHill Suites Dallas Addison/Quorum Drive

Starting at

$ 74

TripAdvisor Review

Based on 302 review

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This charming hotel can be found in Addison Area. The null features a total of 159 159. This null underwent renovation in 2011. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The front desk offers 24-hour reception. null may take advantag...

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Property Info

This charming hotel can be found in Addison Area. The null features a total of 159 159. This null underwent renovation in 2011. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The front desk offers 24-hour reception. null may take advantage of the car park. Additional fees may apply for some services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
several
Elevator
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Coffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessElectrostatic spraying used in disinfectionQuick checkoutUncovered parkingFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seFree tea bags/instant coffeeTreat yourself with massages, body treatments, and facials. If you''re looking for recreational opportunities, you''ll find an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenitieTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include bike storage and bike cleaning.Enjoy recreational amenities such as an outdoor pool and a fitness center.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and ski storage. Guests can catch a ride on the shuttle (surcharge), which operates within 50.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    129

  • Very Good

    110

  • Good

    40

  • Reasonable

    16

  • Bad

    7

Travelers profile
  • Business

    104

  • Couples

    52

  • Solo travel

    18

  • Family

    91

  • Friends getaway

    20

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good Stay

Reviewed 5 october, 2021

Enjoyed our stay here. Lina at the Front Desk was Great!! Rooms were clean and beds were comfortable. We liked the location as it was close to alot of restaurants and stores. Hot Breakfast was included and they have coffee available 24/7 at the front desk.

618duanew

Descending into shabbiness

Reviewed 30 august, 2021

I've stayed at this hotel for years, multiple times a year, and was always a fan. It has really gone downhill of late. The elevators are falling apart, but inexplicably the property elected to renovate the front desk area and foyer (which were entirely fine as they were) rather than upgrade or maintain any other part of the hotel. I stayed for 5 days and was out of my room before 10am every day, but the room was not serviced by the maids even once during my stay. The breakfast was inedible: waterlogged egg solution, soggy bacon, and hockey puck turkey sausage. A single waffle iron had a ten-person deep line leading to it. To top it all they now charge $10 a day for parking. In North Dallas. Seriously. This is my last visit to this once well-run establishment. I will be staying at the new Home 2 suites down the street the next time I'm in town.

850adamr

Delighting your customer

Reviewed 26 september, 2020

I stay at this hotel every other week for business. The staff is very professional and is always helpful. During COVID-19 they have diligently kept the strict policies to ensure guest safety. This is pretty standard considering it's a Marriott property and not my focus for this review. On this last visit, I must point out one exceptional employee...Marisa. When I check in she always greets me by name and asks if there is anything else that I need. This last visit, she said "I noticed you are staying for 6 nights, I took extra towels to your room so that you would have enough to last for the whole time you are here." I was amazed at the level of empowerment and initiative demonstrated by this little act. Marisa obviously did not need to do that; however, in doing so went way beyond my expectations to really delight her customer! My company does consulting and training for other organizations on how to deliver service excellence to delight customers. I am always so appreciative when I see others doing this as it is the little things that go the extra mile for the customer. Like here, it didn't cost Marriott or Marisa a penny to put extra towels in my room, but anticipating the customers needs AND acting is what truly separates mediocrity from greatness. I can count on one hand the times when employees have been empowered enough by their company to truly delight their customer. This is one of those times and I would absolutely recommend this hotel to anyone looking to be delighted.

Jonathan_oneservice

Disappointed

Reviewed 10 august, 2020

Good location, nice rooms, pay for parking??? Are you kidding??? This isn’t New York or Chicago! The cable is terrible, I think you get 15 channels......it’s 100 degrees out and the pool is closed! Main reason I chose this hotel! Not happy!! Beaches, water parks, and public pools open but not this one??? Breakfast I received a packet of instant oatmeal and a bowl. My toilet started overfilling and flooded the bathroom and I had to pack my stuff up at midnight and change rooms! Way too over priced with a ton of other hotels surrounding this one. I bet they have a real breakfast, an open pool, and free parking. What a joke.

michigan439

Good locations / Great customer service

Reviewed 20 april, 2020

First let me acknowledge the staff who provided us with excellent customer service: Marisa, Ashley, Yvette, and Annabelle. These ladies are to be commended as they went the extra mile with smiles on their faces to make sure that we were ok. This is an excellent location, close to the highway, close to good restaurants, the mall, etc. We didn't have a car so we utilized the shuttle to take us to the mall (free). We stayed too long at the mall to have the shuttle come back but the Uber ride back to the hotel was less than $10.00. The front desk staff had great food and things to do suggestions. Initially, our TV wasn't working however within 5 minutes of my calling to inform the front desk someone was there to fix it. This has to be one of the only hotels I've stayed that offer a free hot breakfast that's actually good and has choices (even veggie sausage). The amenities: the work out room was sufficient, there was no one using it the whole time I was there. I will say that you need to be aware the pool area is extremely small. Because of the location of the hotel, I wasn't expecting much so I wasn't disappointed with what I saw. the hotel is within walking distance to some great restaurants and the Addison Comedy Club. Unfortunately, we didn't get a chance to eat at the restaurant right beside the hotel, however, I hear the food is good and they have a live band. Overall would I stay here again, absolutely. Thanks again to the staff, continue to great customer service that you provided!!!

NCNJGIRLZ