Grand Hotel Roi René Aix en Provence Centre MGallery By Sofi

Starting at

$ 147

TripAdvisor Review

Based on 1677 review

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The Grand Hôtel Roi René Aix en Provence Centre, 4* hotel, is a 5 minute walk from the Cours Mirabeau and the Aix city center. Discover the cozy universe of the Grand Hotel Roi René Aix en Provence Centre. Succumb to the relaxing comfort of the MGallery By Sofitel rooms. Enjoy a Provencal speciality...

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Property Info

The Grand Hôtel Roi René Aix en Provence Centre, 4* hotel, is a 5 minute walk from the Cours Mirabeau and the Aix city center. Discover the cozy universe of the Grand Hotel Roi René Aix en Provence Centre. Succumb to the relaxing comfort of the MGallery By Sofitel rooms. Enjoy a Provencal speciality at the La Table du Roi restaurant. Relax on the terrace, by the heated swimming pool (from April 5th) or take advantage of the hotel's fitness room. Paid parking upon reservation.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Pool
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
Luggage storage

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    805

  • Very Good

    546

  • Good

    227

  • Reasonable

    69

  • Bad

    30

Travelers profile
  • Business

    311

  • Couples

    818

  • Solo travel

    81

  • Family

    201

  • Friends getaway

    142

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Can’t recommend this hotel

Reviewed 27 september, 2021

We have been in France 12 days. This is the worst hotel of our tour. Our room is dirty. The A/C vent is filthy with dust and grime. The metal push plate in the toilet room looks as if it has never been cleaned. The shower head pulsed out three weak streams of water. There were numerous choices at breakfast. But I was not satisfied with anything except the croissants. They had small espresso machines with pods which were very unfamiliar to us and inconvenient. No one offered to bring us a pot of coffee but another member of our group did get a pot. There was clearly a sign saying the Pass Sanitaire (French Covid Pass) was required for breakfast but no one asked to see them. We were sitting where we could see everyone who came in and no one had to show their health pass.

parnold17

Good experience, excellent customer service

Reviewed 19 september, 2021

It is a nice hotel in a very mediocre town. The hotel wins at service, everyone is professional and helpful. We are staying in a suite, it’s decor is peculiar but it is spacious and comfortable enough. Housekeeping is inconsistent, not all towels were replenished, no extra bath products provided even though we were running out. But it is all fine. The location is super, easy to drive to from the highway. If you book a parking spot you are guaranteed awesome valet service and zero issues. The breakfast is awful but it is optional so just go to town. It is actually so bad that I believe there are better at Ibis. There was actually nothing that was high quality, including baked goods which is an achievement in France. Simply avoid breakfast and go for everything else.

pavel_from_poland

Service impeccable

Reviewed 25 august, 2021

I had such wonderful 3 days staying at the hotel. I especially liked people there, they were super professional making sure I am having the best time and calling me by my name. Restaurant and pool are just amazing as well. I would love to go back to Aix for this hotel.

Hyemin P

Central location, but that´s about all the positives

Reviewed 25 august, 2021

Convenient location in city centre, but other than that far cry from a 4 star hotel. Rooms are very generic, carpeting very dirty, bedspread had a hole in it... Pool was small and the stairs to enter the pool were broken, very dangerous as I saw several older individuals entering and exiting and someone will have an accident soon if it´s not fixed. Must buzz into the parking everytime, each time they did not understand my name and told me there was no room when I had booked and was paying for parking. It would be more convenient a code instead of having to wait and repeat your name several times. No business center or area in the lobby if you need to have a work call after checkout.

Sara Y

Excellent in every way

Reviewed 16 august, 2021

Great location with only 5 minute walk to the main shopping street. Beautiful hotel, superb breakfast buffet and lovely indoor and outdoor dining areas. Room was well appointed with very comfortable bed and bathroom featured large sized L’occitane products: shampoo, conditioner, shower gel and lotion. Quiet too. Can highly recommend. If arriving by car, ensure you make a parking garage reservation way in advance. Not enough parking spaces for all guests. Had to park offsite, which was less than ideal. But regardless, love the hotel and very attentive staff.

Kiraldav